Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS
800 Beirmann CT, Mount Prospect, IL
09.2020 - Current
Collaborated with healthcare providers to resolve any discrepancies on prescriptions being processed.
Conducted daily audits of pharmacy activities to ensure accuracy in order entry processes.
Maintained accurate records for all prescriptions filled in accordance with state laws and regulations.
Processed orders from physicians' offices via telephone, fax or electronic means.
Ensured compliance with all applicable federal and state regulatory requirements.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Prepared prescription transfers to other pharmacies.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Entered prescription information into computer databases.
Print Room Manager
ANZ Bank
242 Pitt Street, NSW, Australia
09.2013 - 08.2018
Troubleshot issues related to printing equipment, making repairs as needed or arranging for external service providers when necessary.
Trained new employees in proper use of print room equipment and safety protocols.
Reviewed invoices from suppliers upon receipt to verify accuracy of pricing information.
Coordinated with customers to determine their specific printing needs and ensure satisfactory completion of orders.
Monitored workflow throughout the day to ensure that deadlines were met.
Resolved customer complaints promptly and professionally.
Analyzed customer feedback to identify areas for improvement in terms of product quality, turnaround time, cost efficiency.
Collaborated with other teams to ensure timely delivery of products and services.
Organized and maintained documents, files and records.
Established work procedures or schedules to organize daily work of administrative staff.
Planned and controlled budgets for contracts, equipment and supplies.
Technician
Compumenn National
U 4 225 INGLES ST PORT MELBOURNE,, Victoria, Australia
03.2011 - 08.2013
Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Maintained records of repairs, calibrations, and tests performed on equipment.
Conducted preventive maintenance procedures according to established schedules.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Completed scheduled appointments on time to drive quality service.
Kept records of parts and equipment used in projects to update inventory.
Education
Associate of Science - Business Administration And Management
Australian Institute of Commerce And Language
Sydney, Australia
03-2010
High School Diploma -
Forman Christian College University
Lahore, Pakistan
09-2006
Skills
Customer Service
Commercial construction experience
System Installation
Quality Control
Equipment Repair
System Troubleshooting
Certification
Certified Pharmacy Technician
Advance diploma in Business Administration
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Accomplishments
Employ of the quarter (Twice while working with ANZ)
Perfect Quality (3 times while working with CVS)
Timeline
Pharmacy Technician
CVS
09.2020 - Current
Print Room Manager
ANZ Bank
09.2013 - 08.2018
Technician
Compumenn National
03.2011 - 08.2013
Associate of Science - Business Administration And Management