Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nour Abdelatif

Staten Island

Summary

Dynamic Alarm Technician with proven success at Skyrise Corp, enhancing customer satisfaction through expert installation and maintenance of security systems. Skilled in technical troubleshooting and low voltage wiring, I consistently delivered high-quality workmanship, reducing false alarms and streamlining inventory management for efficient operations. Strong communicator with a commitment to excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Alarm Technician

Skyrise Corp
09.2021 - 08.2024
  • Improved customer satisfaction through timely and accurate installation of alarm systems.
  • Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
  • Tested and repaired faulty systems and explained to customers proper ways to use system features.
  • Streamlined inventory management for faster access to necessary equipment during installations.
  • Reduced false alarms by conducting thorough inspection and maintenance procedures.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.

CCTV & Fire Alarm Technician

Maximum Security
09.2019 - 02.2021
  • Optimized system performance by conducting regular inspections, maintenance tasks, and troubleshooting issues.
  • Tested all newly installed fire alarms.
  • Authored weekly reports detailing work order completions, logged malfunctions and other activities.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
  • Read and understood product manuals and blueprints.

Electrican Helper

PAGS Electrical Contracting
03.2017 - 06.2019
  • Provided support in troubleshooting and repairing various electrical issues, resulting in fewer callbacks from clients.
  • Contributed to the success of team projects by maintaining a positive attitude and strong work ethic, even during challenging situations.
  • Helped maintain a clean working environment by removing debris and organizing tools after each task was completed onsite.
  • Ensured proper functioning of lighting fixtures, outlets, and appliances through thorough testing after installations or repairs were completed.
  • Collaborated closely with senior electricians to complete complex wiring tasks accurately and efficiently.

Education

Brooklyn Studio Secondary School
Brooklyn,NY

Certification of Technical Studies -

Apex Technical School
Long Island City, NY

Skills

  • Field service experience
  • Low voltage wiring
  • Access control systems
  • Technical troubleshooting
  • Blueprint analysis
  • System programming
  • Cable and wiring installation
  • Security and burglar alarms
  • Installation and repairs
  • Fire alarm installation
  • Heavy lifting

Accomplishments

I have accomplished many successful projects throughout my years in the field of alarm service and fire alarm service.

Certification

  • certificate from Apex technical School

Languages

Spanish
Full Professional
English
Full Professional
Arabic
Elementary

Timeline

Alarm Technician

Skyrise Corp
09.2021 - 08.2024

CCTV & Fire Alarm Technician

Maximum Security
09.2019 - 02.2021

Electrican Helper

PAGS Electrical Contracting
03.2017 - 06.2019

Brooklyn Studio Secondary School

Certification of Technical Studies -

Apex Technical School

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