Nour Bataineh
Tampa,FL
Summary
Experienced Server Trainer with strong leadership, planning, and multitasking skills. Highly observant and proactive, excelling in high-pressure environments and efficiently managing heavy workloads. A controlled approach ensures precise and accurate task completion. Builds strong relationships with colleagues, fosters a positive work environment, and motivates team members to reach their full potential.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Trainer/Supervisor
Ashby Ponds
02.2022 - Current
- Mentored 5+ new hires weekly through training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to establishment.
Front Of Store Advocate
Target
05.2022 - 12.2023
- Delivered friendly service and offered expert support in every interaction.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Established expert skills in money handling and cashier services.
Baker
Crumbl Cookies
08.2021 - 05.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
Bachelor of Arts - International Studies
University of South Florida
Tampa, FL05.2028
Advanced Diploma -
Rock Ridge High School
Ashburn, VA06.2024
Skills
- Fast learner
- Leader
- Active listener
- Optimistic
- Adaptable
- Creative
- Independent
- Patient
- Effective Time Management
- Safe Food Handling
- Order Accuracy
Hobbies/Passion
- Attended multiple women's marches
- Attended and created multiple gun violence and women's rights protests
- Huge advocate for minority groups
Weaknesses
- Stubborn
- Procrastinator
Certification
WISE Certified
NRF Certified
Food Safety Certfied
Timeline
Front Of Store Advocate
Target
05.2022 - 12.2023
Server/Trainer/Supervisor
Ashby Ponds
02.2022 - Current
Baker
Crumbl Cookies
08.2021 - 05.2022
Bachelor of Arts - International Studies
University of South Florida
Advanced Diploma -
Rock Ridge High School
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