Epicxp/CargoSpot/iCargo
Nowshin Rahman
Queens,NY
Summary
Enthusiastic employee with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and staff support. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
10
10
years of professional experience
Work History
Import Specialist
Worldwide Flight Services
Jamaica, NY
05.2018 - Current
- Prepared and processed over 1000 documentation according to customs regulations, laws or procedures.
- Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
- Implemented best practices for import procedures, reducing errors and improving overall process efficiency.
- Established strong communication channels between internal teams involved in the import process, fostering collaboration.
- Facilitated training programs to educate team members on regulations, enhancing overall understanding within the organization.
- Increased department productivity by training and mentoring team members on industry best practices.
- Resolved disputes between customers, transportation providers, and internal team promptly to minimize operational disruptions.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
- Accurately input shipment details into company's system using 10 different systems
Administrative Assistant
Worldwide Flight Services
Jamaica, NY
09.2019 - 03.2020
- Executed record filing system to improve document organization and management.
- Processed and verified manifests to secure accuracy of billing information for each flight.
- Prepared and submitted monthly billing reports to management for financial overview.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered more than 50 multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Sales Associate
Aeropostale
Jamaica, NY
01.2016 - 01.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed 1000 transactions, returns, currency, payment cards, and receipts to customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate In Business Administration - Healthcare Administration
LaGuardia Community College of The City University of New York
Long Island City, NY 08.2019 - 01.2021
Bachelor of Science - Business Administration And Management
New York City College of Technology
Brooklyn, NY 05.2001 -
Skills
Coaching and mentoring
Employee engagement
Performance analysis
Time management
Team leadership
Multitasking
Operations management
Excellent communication
Adaptability and flexibility
Verbal and written communication
Software
Word/ Excel/ Outlook/Powerpoint
Docs/ Drive/ Gmail/ Sheets
Ccnet China
Timeline
Administrative Assistant
Worldwide Flight Services
09.2019 - 03.2020
Associate In Business Administration - Healthcare Administration
LaGuardia Community College of The City University of New York
08.2019 - 01.2021
Import Specialist
Worldwide Flight Services
05.2018 - Current
Sales Associate
Aeropostale
01.2016 - 01.2017
Bachelor of Science - Business Administration And Management
New York City College of Technology
05.2001 -