Noygel A. Massop
Port Richey,Fl
Summary
20+ years of professional managerial experience with automotive reconditioning, restaurant, educational, and customer service industries seeking the opportunity to invest acquired knowledge, skills & abilities in the stability, growth & development of local organizations. Qualifications Highly responsible, personable and reliable Committed to professionalism and full compliance with governing requests, policies & procedures Strongly self-motivated, re: management completion of assigned workload Competent problem solver in high-paced work environments
Overview
13
13
years of professional experience
Work History
Experience , Account Manager
T3 Mobile Detailing
Hudson, Fl
04.2018 - Current
- Raised company revenue by thirty percent through in-person selling and effective customer relations
- Responsible for hiring, training, and dismissing personnel
- Managed maintenance and repairs of company vehicles and equipment
- Mitigated and resolved customers' complaints and concerns
- Responsible for inventory of 170 vehicles (pre-Corona Virus 19)
Crew Manager
Kazu's Sushi Restaurant
New Port Richey, FL
06.2016 - 03.2019
- Conducted routine inspections of incoming inventory for compliance with Serve Safe specifications
- Managed company hands-on training and mentoring of servers to improve performance.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers
Inventory Manager
Stanford Motor Vehicles
Holiday, Fl
01.2014 - 05.2016
- Coordinated vehicle delivery and shipping with transporters
- Communicated with service technicians and body shop regarding vehicle repairs and restoration.
- Increased wholesale vehicle purchase volume
Business Program Manager
REEFS Reintgration Services
, Fl
11.2009 - 11.2013
- Worked closely with REEFS Program Director and staff on all aspects of program administration
- Managed participants' short- and long-term program goals while working with partners to maintain and foster sustainability of REEFS Education Program.
Education
ParaLega Certification - Law
Blackstone Career Institute
Allentown, PA09.2019
Tungsten Ceramic Certifed Professional - Ceramic Coatings
Ardex of Tampa
Tampa, FL07.2019
Bachelor of Arts - English Literature
Kansas State University
Manhattan, KS05.1990
Skills
- Proficient with vehicle reconditioning
- Microsoft Office,
- Customer Service
- Overcoming Objections
Timeline
Experience , Account Manager
T3 Mobile Detailing
04.2018 - Current
Crew Manager
Kazu's Sushi Restaurant
06.2016 - 03.2019
Inventory Manager
Stanford Motor Vehicles
01.2014 - 05.2016
Business Program Manager
REEFS Reintgration Services
11.2009 - 11.2013
ParaLega Certification - Law
Blackstone Career Institute
Tungsten Ceramic Certifed Professional - Ceramic Coatings
Ardex of Tampa
Bachelor of Arts - English Literature
Kansas State University
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