Nphanely Decembre
Deerfield Beach,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Manager
Toprx
04.2024 - Current
- Build and maintain strong, long-lasting client relationships.
- Act as the primary point of contact for assigned accounts.
- Understand client needs and objectives, and place order for clients.
- Understand the pharmaceutical industry and the market trends
- Meet daily cold call requirements
Field Sales Representative
US Health Advisors
07.2022 - 04.2024
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Meet weekly cold call requirements
Bartender
Villagio Mizner Park
03.2019 - 09.2022
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate
Minnie’s Frenchies LLC
05.2020 - 08.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.2019
Skills
- Business relationships
- Lead Generation
- Product Training
- Inside sales
- Sales Presentations
- Computer Skills
- Customer Service
- Contract Negotiations
- Microsoft Office
- Customer Relations
- Client Relationship Management
Timeline
Account Manager
Toprx
04.2024 - Current
Field Sales Representative
US Health Advisors
07.2022 - 04.2024
Sales Associate
Minnie’s Frenchies LLC
05.2020 - 08.2022
Bartender
Villagio Mizner Park
03.2019 - 09.2022
High School Diploma -
Deerfield Beach High School
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