Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nsabimana Gerald

Chicago

Summary

Customer-focused professional with extensive experience in retail and warehouse environments, skilled in managing customer inquiries and ensuring satisfaction. Proven ability to build rapport with clients and efficiently handle multiple tasks. Committed to delivering exceptional service and enhancing the customer experience through effective communication and problem-solving.

Overview

4
4
years of professional experience

Work History

Aisle Online Associate

Hy-Vee Grocery Store
11.2022 - 02.2025

Managed online shopping orders with 100% accuracy, enhancing customer satisfaction through timely communication.


General Warehouse Worker

Omaha Steaks
03.2022 - 08.2022
  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.

Warehouse Associate

Fiserv
03.2021 - 02.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Associate of Arts - Computer Networking

Iowa Western Community College
Council Bluffs, IA

High School Diploma -

North High School
Omaha
05-2020

Skills

    Customer Relation Management

    Inventory Management

    Order Processing

    Time Management and Efficiency

    Communication Skills

    Organization

    Problem-Solving

    Integrity

Languages

English
Full Professional
Kirundi
Native or Bilingual

Timeline

Aisle Online Associate

Hy-Vee Grocery Store
11.2022 - 02.2025

General Warehouse Worker

Omaha Steaks
03.2022 - 08.2022

Warehouse Associate

Fiserv
03.2021 - 02.2022

Associate of Arts - Computer Networking

Iowa Western Community College

High School Diploma -

North High School
Nsabimana Gerald