
Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.
.Intake Clients
.Empowered asylum seekers by facilitating access to shelter, Temporary housing assistance (up to 30 days Hotel), transportation which includes ( Local transport- Rideshare: Uber, Bus and Long Distance Transportation: -Plane, Train, or Bus Tickets, if needed…) ,food assistance ( Bi-weekly delivery) and behavioral health services.
• Maintained detailed records of client interactions and progress.
Additional Services( May vary)
. English Class
. Early Education
Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
• Obtained pre- and post-treatment vital signs and weight.
• Tested and recorded blood glucose levels.
• Prepared patients for X-rays, electrocardiograms, suture removal, and dressing changes.
. Breaks the language barrier between the Provider and the Patient by Interpreting for them.
Supported trainers and trained TEAM members to learn the safest practices, production techniques, and to understand quality control while interacting with management on a regular basis.
• Trained and developed the workforce.
• Created various documents, including One Point Lessons Standards, Operating Procedures, and Various training materials.
• Interpreted and translated for non-English speaker team members.
• Assisted with English, French, Swahili, Lingala, Kirundi, and Kinyarwanda.
-Swahili (Native or Bilingual)
-French (Full Professional)
-Kinyarwanda (Full Professional)
-Kirundi (Professional Working)
March 2022
Certificate Medical Assisting
United Education Institute, Morrow, GA
April 2024
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Veroskills, Atlanta, GA
September 2023
Certificate Medical Interpreter
Americans Against Language Barriers(AALB), New York, NY
May 2024
Certificate Human Rights Consultant
US Institute of Diplomacy and Human Rights (USDHR). Washington, CA