Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nswa Sombo

Clarkston,GA

Summary

Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Caseworker

International Rescue Committee, IRC
Atlanta, GA
01.2024 - 04.2025

.Intake Clients

.Empowered asylum seekers by facilitating access to shelter, Temporary housing assistance (up to 30 days Hotel), transportation which includes ( Local transport- Rideshare: Uber, Bus and Long Distance Transportation: -Plane, Train, or Bus Tickets, if needed…) ,food assistance ( Bi-weekly delivery) and behavioral health services.

• Maintained detailed records of client interactions and progress.

Additional Services( May vary)

. English Class

. Early Education

Medical Assistant

Ethne Health Clinic
Clarkston, GA
10.2022 - 12.2023

Sanitized, restocked, and organized exam rooms and medical equipment.

• Obtained client medical history, medication information, symptoms, and allergies.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Collected and documented patient medical information such as blood pressure and weight.

• Documented vital signs and health history for patients in clinic and hospital environments.

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

• Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.

• Obtained pre- and post-treatment vital signs and weight.

• Tested and recorded blood glucose levels.

• Prepared patients for X-rays, electrocardiograms, suture removal, and dressing changes.

. Breaks the language barrier between the Provider and the Patient by Interpreting for them.

Lead Trainer

Tyson Foods Inc
Cumming, GA
08.2018 - 10.2022

Supported trainers and trained TEAM members to learn the safest practices, production techniques, and to understand quality control while interacting with management on a regular basis.

• Trained and developed the workforce.

• Created various documents, including One Point Lessons Standards, Operating Procedures, and Various training materials.

• Interpreted and translated for non-English speaker team members.

Interpreter

Over Phone Interpreter (OPI LLC)
Maryland, NY
10.2016 - 03.2018

• Assisted with English, French, Swahili, Lingala, Kirundi, and Kinyarwanda.

Education

Diploma - GED

Georgia Piedmont Technical College
Clarkston, GA
09.2023

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client Advocacy
  • Excelling in:
  • Time management, working as a team player, and having great listening skills
  • Compassion for others
  • Patience
  • Dedication
  • Computer Programs: Microsoft Word, Windows, Excel
  • LANGUAGES:
  • -Swahili (Native or Bilingual)

    -French (Full Professional)

    -Kinyarwanda (Full Professional)

    -Kirundi (Professional Working)

Certification

March 2022

Certificate Medical Assisting

United Education Institute, Morrow, GA

April 2024

Certificate HTML, CSS, JavaScript, Python, SQL

Veroskills, Atlanta, GA

September 2023

Certificate Medical Interpreter

Americans Against Language Barriers(AALB), New York, NY

May 2024

Certificate Human Rights Consultant

US Institute of Diplomacy and Human Rights (USDHR). Washington, CA

Timeline

Caseworker

International Rescue Committee, IRC
01.2024 - 04.2025

Medical Assistant

Ethne Health Clinic
10.2022 - 12.2023

Lead Trainer

Tyson Foods Inc
08.2018 - 10.2022

Interpreter

Over Phone Interpreter (OPI LLC)
10.2016 - 03.2018

Diploma - GED

Georgia Piedmont Technical College
Nswa Sombo