Ntumba Kandolo
Virginia Beach,VA
Summary
I am a hard working and reliable employee, willing to go above and beyond to ensure I am meeting a company's standards.I am goal oriented and love helping others out with any problem. I will ensure all customers have a enjoyable experience while interacting and assisting them. I take pride in being highly respectful and courteous to all peers and managers.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work History
Merchandiser
Total Wine & More
Newport News, Virginia
08.2024 - Current
- Organized product displays to enhance customer experience and optimize sales.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Collaborated with team members to execute promotional events and seasonal merchandising strategies.
- Assisted with truck getting wine pallets off of the truck, taking boxes of wine from the pallets putting them on U-boats and putting out merchandise on shelves or Going up the ladder putting them above ailses
- Assisted on register If needed
- Lifted 30-75 pounds Up and Down a ladder
- Assisted customers with picking wines and grabbing cases for them
- Trained new staff on merchandising techniques and company policies for optimal performance.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Built product displays and placed appropriate signage for merchandise.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Printed labels and tags for for-sale merchandise.
- Provided training and support for new staff members in regards to merchandising operations.
- Established processes for tracking damaged goods returns from retail outlets.
Cashier/Sales Floor Associate
Burlington
Newport News, Virginia
10.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential
- Maintained cleanliness of checkout area including countertops, registers,floors
- Put merchandise out on the sales floor in a neat and tidy way.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Worked in the back on the line Processing clothes, shoes, toys, electronics, house hold items and more making sure everything had all censors and security tags while ensuring they were going to the station they belonged in.
- Cleaning messes ensuring the store stayed tidy if customers made messes.
- Store projects, moving and completely rearranging and organizing isles, moving all items to be with like items.
- Participated in inventory day helping to scan all items throughout the store making sure the store had the amount it's supposed to.
Education
High School Diploma -
Ralph L Fike
Wilson, NCSkills
- Customer Assistance
- Returns processing
- POS Systems
- Sales Development
- Retail loss prevention
- Leadership
- Quick Learner
- Teamwork and Collaboration
- Merchandising knowledge
- Problem-Solving
- Cash Handling
- Written and oral communication skills
- Visual merchandising
- Inventory management
- Customer assistance
- Stock organization
- Attention to detail
- Floor set design
Timeline
Merchandiser
Total Wine & More
08.2024 - Current
Cashier/Sales Floor Associate
Burlington
10.2023 - Current
High School Diploma -
Ralph L Fike