Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nuam Khan Niang

Milwaukee,WI

Summary

Dedicated and reliable professional with a strong background in customer service and team collaboration. Committed to delivering excellent service, building positive relationships, and continuously learning in a dynamic environment. Seeking an opportunity to contribute skills in communication, time management, and problem-solving to enhance customer satisfaction and support organizational success.

Overview

7
7
years of professional experience

Work History

Waitress/Customer Service

Vikaspuri
02.2022 - 08.2024
  • Greeted customers, took food and drink orders, and ensured accuracy of requests to meet customer preferences.
  • Provided detailed descriptions of menu items, specials, and dietary options to guide customers in making informed choices.
  • Delivered food and beverages promptly and professionally to customers' tables, ensuring a positive dining experience.
  • Processed customer payments, including cash, credit cards, and digital payments, providing accurate change when necessary.
  • Communicated efficiently with kitchen and bar staff to ensure the timely and accurate delivery of food and drinks.
  • Handled and resolved customer complaints or issues in a calm and prompt manner, ensuring satisfaction and repeat business.
  • Assisted with order processing, exchanges, and returns, ensuring smooth and efficient transactions.
  • Created a welcoming, friendly, and professional atmosphere to enhance customers' experiences and foster a positive environment.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Volunteer

Zomi Community
Delhi, New Delhi
01.2018 - 08.2024
  • Enhanced community engagement by organizing and leading local clean-up events.
  • Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
  • Provided emotional support and companionship to elderly in community homes.
  • Strengthened community bonds, participating in interfaith dialogues and events.

Education

High School Diploma -

G.S.K.V A-Block
New Delhi
07.2024

Skills

  • Teamwork
  • Work Ethic
  • Communication
  • Punctuality
  • Time Management
  • Customer Service
  • Multilingual; Fluent in Zomi, Mizo and Hindi
  • Problem-solving
  • Cleanliness
  • Attention to detail

Timeline

Waitress/Customer Service

Vikaspuri
02.2022 - 08.2024

Volunteer

Zomi Community
01.2018 - 08.2024

High School Diploma -

G.S.K.V A-Block