Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Donor Center Technician
Telecris
Columbus, GA
08.2023 - 08.2024
Attended staff meetings regularly in order to stay informed about new policies or procedures.
Ensured compliance with applicable regulations and guidelines governing blood banking procedures.
Supported marketing efforts by distributing promotional materials at events or through mailings.
Prepared documents related to donations including labels, forms, and reports.
Maintained a clean and orderly work environment at all times.
Trained new employees on proper techniques for collecting, handling, labeling, storing, shipping, and disposing of biological specimens safely and effectively.
Collaborated with management team to identify areas for improvement within the organization.
Housing Support Specialist
A Lion
Columbus, GA
02.2022 - 08.2023
Analyzed customer needs and recommended appropriate products or services.
Coordinated with other departments to ensure efficient workflow processes.
Created training materials for new hires on the company's procedures and policies.
Researched and analyzed customer feedback to identify areas of improvement.
Maintained positive working relationship with fellow staff and management.
Education
Associate of Science - Medical Assisting
Pima Medical Institute
Albuquerque, NM
03-2011
High School Diploma -
Albuquerque Talent Development
Albuquerque, NM
05-2009
Skills
Excellent Communication
Analytical
Friendly, Positive Attitude
Attention to Detail
Active Listening
Customer Service
Data Entry
Microsoft Word, Google Docs, Excel , Spreadsheets , Powerpoint