Summary
Overview
Work History
Skills
Languages
Work Availability
Timeline
Receptionist

Nur Uribe

Alexandria,VA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Receptionist

Nails For You
04.2021 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records for over 100 clients.
  • Answered central telephone system and directed over 50 calls accordingly.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Managed workflow scheduling, data entry for over 10 staff members and accuracy verification for large data projects.
  • Compiled daily income reports, financial spreadsheets and organizational charts to support business operations and improve office organization.

Law Office Receptionist

Law Office Of Hale Hawbecker
11.2020 - 04.2021
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Effectively navigated Virginia clerk, court and judicial websites.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Drafted and finalized emails, portfolios and payment books with efficiency and accuracy.
  • Scheduled and made appointments for 5 attorneys

Assistant Group Leader

Campagna Center
09.2018 - 06.2020
  • Planned, prepared and implemented successful learning environment that supported and challenged child development.
  • Attended and participated in meetings and communicated effectively with clients and staff.
  • Observed and recorded child behavior to assess skills and meet individual and group needs.
  • Engaged children and parents by understanding and addressing needs within and outside scope of work.
  • Reported accidents and unusual incidents to Site Director and maintained necessary documentation to facilitate fact-finding process.
  • Maintained strict adherence to health and safety policies and procedures to reduce sickness and injury.
  • Maintained CPR certification as required by Campagna Center.
  • Attended activity planning sessions and provided feedback.
  • Supervised large group events and provided feedback to group leader.

Crew Member

Chipotle
09.2016 - 08.2018
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Trained new team members on procedures, customer service, and sales techniques

Skills

  • Document Control
  • Accounting Techniques
  • Verbal and Written Communication
  • Security Awareness
  • Time Management
  • Customer Service
  • Telephone Skills
  • Schedule Management
  • Spreadsheet Tracking
  • Customer and Client Relations
  • Positive Reinforcement Strategies
  • Educational Activities

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist

Nails For You
04.2021 - 11.2022

Law Office Receptionist

Law Office Of Hale Hawbecker
11.2020 - 04.2021

Assistant Group Leader

Campagna Center
09.2018 - 06.2020

Crew Member

Chipotle
09.2016 - 08.2018
Nur Uribe