Nusly Gomez
Norcross
Summary
Bilingual professional with native Spanish fluency and professional-level English proficiency. Experienced in customer service, cash handling, and maintaining accuracy in fast-paced environments. Recognized for clear communication, reliability, and the ability to support a diverse customer base with confidence and professionalism. Ready to contribute to delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
K&C CHECK CASHING
ATLANTA, GA
10.2023 - Current
- Processed customer transactions accurately and efficiently.
- Handled cash, checks, and money orders securely.
- Maintained clean and organized work area for optimal service.
- Assisted customers with inquiries about services offered.
- Managed customer account information with confidentiality and care.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints.
- Trained new staff on operating procedures and customer service standards.
- Ensured compliance with company policies and financial regulations.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
MEADOWCREEK HIGH SCHOOL
Norcross, GA05-2024
Skills
- Confidentiality maintenance
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Cultural sensitivity
- Language proficiency
- Transaction processing
- Conflict resolution
- Numerical accuracy
- Multitasking and organization
- Money management
- Deposit and withdrawal management
- Money transfer systems
- Regulatory compliance
- Professionalism and courtesy
- Cash handling expertise
- Bilingual
Certification
- MITS CERTIFIED MEDICAL INTERPRETER
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
K&C CHECK CASHING
10.2023 - Current
High School Diploma -
MEADOWCREEK HIGH SCHOOL