Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nusrat Goffar

Howard Beach

Summary

Experienced with COVID-19 testing protocols and procedures, contributing to safe and efficient operations. Utilizes meticulous attention to detail to ensure accurate sample collection and data entry. Knowledge of infection control practices critical to maintaining safe testing environment.

Skilled healthcare professional with experience in testing and diagnostics. Strong background in medical procedures, patient interaction, and data management. Focused on team collaboration and achieving results, adaptable to changing needs. Reliable and detail-focused, ensuring accurate and efficient testing processes.

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
02.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Retail Sales Associate

JCPenney
08.2021 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

COVID-19 Tester

Private Care
03.2021 - 03.2022
  • Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
  • Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
  • Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
  • Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.

Education

Bachelor of Arts - Early Childhood Education

Queens College
Flushing, NY
06-2027

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working

Timeline

Pharmacy Technician

CVS Pharmacy
02.2024 - Current

Retail Sales Associate

JCPenney
08.2021 - 12.2024

COVID-19 Tester

Private Care
03.2021 - 03.2022

Bachelor of Arts - Early Childhood Education

Queens College