Nussly Portillo
Dallas,TX
Summary
Dynamic Leasing Consultant with a proven track record at Devonshire, excelling in customer service and application processing. Expertly facilitated seamless move-ins and enhanced tenant satisfaction through clear communication and effective coordination with maintenance teams. Skilled in lease writing and building rapport, ensuring a positive experience for prospective residents.
Overview
1
1
year of professional experience
Work History
Leasing Consultant
Devonshire
08.2024 - 06.2025
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Greeted clients, showed apartments, and prepared leases.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Education
Horn High School
3300 E Cartwright Mesquite Tx 75149Colorado Technical University
Colorado Springs, COSkills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Customer service expertise
- Leasing and sales
- Phone and email etiquette
- Application processing
- Telephone and email etiquette
- Sales techniques
- Property tours
- Clear communication
- Lease renewals
- Leasing terms and specifications
- Lease writing
Languages
Spanish , English
Native or Bilingual
Timeline
Leasing Consultant
Devonshire
08.2024 - 06.2025
Horn High School
Colorado Technical University
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