Nwabike Obi
Houston,TX
Summary
Proven Sales Associate at British Petroleum, adept in customer service and cash handling accuracy, enhanced store visual appeal and significantly improved customer satisfaction. Skilled in multitasking and problem-solving, consistently managed high-stress situations professionally, fostering repeat business through exceptional people skills and a goal-oriented approach.
Overview
3
3
years of professional experience
Work History
Sales Associate
British Petroleum
03.2021 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
HND - Mechanical Engineering
Federal Polytechnic, Offa
Kwara State09.2008
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Cash Handling
- Flexible Schedule
- Cash Register Operation
- Cash Handling Accuracy
- Sales expertise
- Store Opening and Closing
- Complex Problem-Solving
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Sales Associate
British Petroleum
03.2021 - 04.2024
HND - Mechanical Engineering
Federal Polytechnic, Offa