Nya Freeney
Humble,TX
Summary
Motivated and organized individual with administrative experience providing clerical support, managing files, and assisting with daily office tasks. Known for strong communication skills, attention to detail, and a professional attitude. Eager to contribute to efficient office operations and support team success.
Overview
5
5
years of professional experience
Work History
Secretary
KODG Tire Shop
Houston, Texas
11.2024 - Current
- Organized appointment schedules for tire installations and maintenance services.
- Maintained accurate records of inventory and ordered supplies as needed.
- Coordinated communication between customers and technicians for service updates.
- Assisted in processing transactions and billing operations.
- Developed filing systems to streamline document retrieval and storage processes.
- Prepared correspondence, reports, and memos for internal and external communication.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Customer Service Representative
Land Rover/ Jaguar Dealership
Houston, Texas
05.2023 - 08.2024
- Managed front-desk operations, serving as primary administrative contact for inquiries and correspondence.
- Coordinated interdepartmental workflows to ensure timely updates and operational efficiency.
- Processed customer transactions, including payments and check-in/check-out paperwork, maintaining organized records.
- Handled phone, email, and in-person inquiries with attention to detail and accuracy.
- Educated customers on vehicle features, financing options, maintenance schedules, and warranty services.
- Maintained accurate service records and documentation to support office efficiency.
- Directed incoming calls to appropriate departments, enhancing communication flow within the office.
Assistant Educator
Imagine Early Education
Houston, Texas
01.2022 - 05.2023
- Assisted teachers in implementing lesson plans and organizing classroom activities.
- Provided personalized attention to support students' individual learning needs.
- Monitored student behavior, offering guidance to maintain a positive classroom environment.
- Communicated with parents regarding student progress and classroom activities.
- Participated in staff meetings focused on curriculum development and enhancements.
- Maintained a clean, safe classroom environment while ensuring compliance with safety protocols.
- Supported teachers in developing effective classroom management strategies.
Youth Development Afterschool Counselor
Ymca Of Greater Houston
Houston, Texas
03.2021 - 02.2022
- Delivered safe, high-quality care for children in before- and after-school programs, ensuring compliance with state regulations and YMCA policies.
- Led structured educational and recreational activities that fostered youth development and reinforced core values.
- Maintained a safe, engaging environment while cultivating positive relationships with children and parents.
- Collaborated with staff to create an inclusive atmosphere for all participants.
- Educated families on community resources and available support services.
- Facilitated workshops focused on personal development and conflict resolution strategies.
- Participated in training programs to enhance counseling techniques and approaches.
- Developed crisis intervention strategies for individuals in challenging situations.
Education
Associate of Arts - Social And Behavioral Sciences
San Jacinto College
Pasadena, Texas, TX12-2025
High School Diploma -
SummerCreek HighSchool
Houston, TX05-2023
Skills
- Customer service
- Youth development
- Crisis intervention
- Project management
- Effective communication
- Record keeping
- Appointment scheduling
- Team collaboration
- Intake assessment
- Rapport building
Timeline
Secretary
KODG Tire Shop
11.2024 - Current
Customer Service Representative
Land Rover/ Jaguar Dealership
05.2023 - 08.2024
Assistant Educator
Imagine Early Education
01.2022 - 05.2023
Youth Development Afterschool Counselor
Ymca Of Greater Houston
03.2021 - 02.2022
Associate of Arts - Social And Behavioral Sciences
San Jacinto College
High School Diploma -
SummerCreek HighSchool