Nya Garate
Edinburg,TX
Summary
At Walmart, as a Digital Shopper, I significantly enhanced customer satisfaction by adeptly resolving digital shopping inquiries and personalizing advice, leading to increased sales opportunities. Skilled in e-commerce strategy and customer service, I excel in relationship building and prioritizing orders, ensuring seamless online shopping experiences.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Edinburg, TX
04.2021 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Tracked substitutions and informed customers of changes.
- Assessed client interaction patterns to devise personalized advice, increasing sales prospects.
Education
Associate Of Applied Arts - Fine Arts
South Texas College
Weslaco, TX05.2019
Skills
- Order fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
- Web analytics
- Customer service
- Customer relations
- Relationship building
- Prioritizing orders
- Attention to detail
- Heavy lifting
- Delivery management
- Decision-making
- Flexible schedule
- Online order processing
- Verifying order accuracy
Accomplishments
-Top 10 in High school
-Associates degree obtained in high school
Timeline
Digital Shopper
Walmart
04.2021 - Current
Associate Of Applied Arts - Fine Arts
South Texas College
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