Nyambeh Vandi
Upper Marlboro,MD
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
8
8
years of professional experience
Work History
Office Assistant
BK Behavioral Health Center
Lanham, MD
10.2020 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
Team Lead
Cold Stone
Largo Md, MD
03.2019 - 04.2020
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
Cashier
Burlington Coat Factory Department Store
Bowie, MD
04.2019 - 08.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier
Walmart
Bowie, MD
06.2016 - 12.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD05.2015
Some College (No Degree) -
Prince George's Community College
Upper Marlboro, MDSkills
- Regulatory Compliance
- Trend Tracking
- Performance Monitoring
- Production Monitoring
- Schedule Management
- Technical Support
- Cash Handling
- Client Service
- Documentation and Reporting
- Leadership
- Complex Problem-Solving
- Administrative Support
- Event Preparation
- Data Entry
- Spreadsheet Management
- Invoice Processing
- Payroll Processing
- Scheduling
- Supply Management
- Office Administration
Timeline
Office Assistant
BK Behavioral Health Center
10.2020 - Current
Cashier
Burlington Coat Factory Department Store
04.2019 - 08.2019
Team Lead
Cold Stone
03.2019 - 04.2020
Cashier
Walmart
06.2016 - 12.2018
High School Diploma -
Dr. Henry A. Wise Jr. High School
Some College (No Degree) -
Prince George's Community College
Similar Profiles
Delora RuffinDelora Ruffin
Licensed Clinical Therapist at Center of Hope Behavioral Health CenterLicensed Clinical Therapist at Center of Hope Behavioral Health Center
Tina KingTina King
Psychiatric Technician at UT Health Dunn Behavioral Health Center/HCPCPsychiatric Technician at UT Health Dunn Behavioral Health Center/HCPC
Kristen SargisKristen Sargis
Recreation Therapy Supervisor at Eastern Idaho Regional Medical Center – Behavioral Health CenterRecreation Therapy Supervisor at Eastern Idaho Regional Medical Center – Behavioral Health Center
Esdras TalabertEsdras Talabert
General Merchandise Expert / Closing Expert at TargetGeneral Merchandise Expert / Closing Expert at Target
Janese TaylorJanese Taylor
Medical Transportation Driver at Ride 4 HealthMedical Transportation Driver at Ride 4 Health