Nyana Salazar
Denver,CO
Summary
Detail-oriented administrative and document professional with experience supporting document production, reviewing client requests, interpreting project requirements, maintaining accurate records, and performing quality control in compliance-focused environments. Skilled at managing detailed information, identifying discrepancies, resolving issues, and communicating effectively with internal and external customers. Highly organized and dependable, with a strong ability to prioritize competing responsibilities, maintain accurate documentation, and follow established procedures. Bachelor of Arts in Sociology with Business Leadership experience and current Notary Public certification.
Overview
6
6
years of professional experience
Work History
Document Specialist
RefiJet
Centennial, Colorado
02.2025 - Current
- Produced, edited, organized, and reviewed documents using Adobe Acrobat Pro with high accuracy.
- Reviewed client requests and supporting information to ascertain project requirements.
- Provided daily support to clients and internal stakeholders regarding document status and issue resolution.
- Performed quality-control reviews to detect errors, inconsistencies, and missing information before finalization.
- Troubleshot document production and archiving issues, efficiently resolving problems to sustain workflow.
- Maintained organized electronic documentation for efficient retrieval and compliance with procedures.
- Supported process improvement by identifying workflow issues and implementing streamlined procedures.
- Managed multiple document-related priorities in a fast-paced environment while ensuring accuracy.
Server
Cinzetti's
Northglenn, Colorado
06.2024 - Current
- Deliver consistent, professional customer service in a high-volume environment while managing multiple priorities and rapidly changing customer needs.
- Communicate clearly with customers and coworkers to resolve questions, special requests, and service issues.
- Maintain accurate awareness of customer requests, dietary questions, and service requirements to ensure needs are addressed appropriately.
- Prioritize competing responsibilities while maintaining an organized work area and timely service.
- Work collaboratively with team members to coordinate daily operations and resolve issues efficiently.
- Maintain professionalism and composure while working under pressure in a fast-paced environment.
Server/Bartender
Red Robin
Broomfield, Colorado
02.2021 - 01.2024
- Provided accurate, professional customer service in a high-volume environment while simultaneously managing multiple customer and operational priorities.
- Managed numerous orders and requests at once while maintaining close attention to detail, accuracy, and established service standards.
- Communicated effectively with customers and team members to clarify requests, address concerns, and resolve service issues.
- Maintained organized work areas and followed established procedures and quality standards.
- Demonstrated strong time-management skills by prioritizing tasks according to urgency and customer needs.
- Responded quickly to changing circumstances and used sound judgment to resolve problems while maintaining a professional demeanor.
- Built positive relationships with customers and coworkers through dependable communication, active listening, and consistent follow-through.
Education
Bachelor of Arts - Sociology
Univeristy of Colorado Boulder
Boulder, CO05-2023
Skills
- Document Management
- Document administration
- Document Verification
- Quality Control & Accuracy
- Compliance & Procedural Support
- Process Improvement
- Requirements Analysis
- Problem resolution
- Records & File Organization
- Adobe Acrobat Pro
- Microsoft Office and Administrative Technology
- Document Presentation
- Client Communication
- Written and Verbal Communication
- Multitasking & Time Management
- Confidential & Sensitive Documents
Timeline
Document Specialist
RefiJet
02.2025 - Current
Server
Cinzetti's
06.2024 - Current
Server/Bartender
Red Robin
02.2021 - 01.2024
Bachelor of Arts - Sociology
Univeristy of Colorado Boulder