Nyasia Jones
Walterboro,SC
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Circle K
Round O, SC
08.2022 - Current
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Welcomed customers, offering assistance to help find store items.
- Informed customers of in-store promotions or pricing specials.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted and balanced cashier drawers.
- Verified that all coupons were valid prior to processing them into the system.
- Greeted customers and responded to informational requests.
- Assisted customers with locating merchandise within the store.
- Recommended, selected, located, and obtained products to meet customer needs.
Team Member
Wendy's
Walterboro, SC
03.2020 - 07.2021
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve daily goals.
- Looked for ways to go above and beyond job requirements.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to achieve project milestones within set deadlines.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assessed company operations for compliance with safety standards.
Customer Service Cashier
Old Navy
Philadelphia, Pennsylvania
01.2017 - 08.2019
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Informed customers of in-store promotions or pricing specials.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
- Verified that all coupons were valid prior to processing them into the system.
- Maintained accurate records of transactions using the point-of-sale system.
Education
High School Diploma -
Youth Build
Philadelphia, Pennsylvania06-2018
Skills
- Order coordination
- Check processing
- Drawer management
- Financial overage analysis
- Customer service
- Cash handling expertise
- Customer focus
- Quality assurance
- Guest services
- Lot maintenance
- Attention to detail
- Time management
- Refund handling
- Basic math
- Multitasking and organization
Timeline
Customer Service Cashier
Circle K
08.2022 - Current
Team Member
Wendy's
03.2020 - 07.2021
Customer Service Cashier
Old Navy
01.2017 - 08.2019
High School Diploma -
Youth Build