Nyasia King
Stafford,VA
Summary
Ambitious and personable woman with over 7 years experience. Capable of working independently, but enjoys coordinating and collaborating with others to get different perspectives. Expert on being professional and organized since majority of the jobs tend to handle sensitive and confidential information. Always a pleasure to work beside/for and respected.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Consumer Direct Care Network
Richmond , Virginia
09.2019 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Increased medication and medical terminology knowledge through research and continuing education.
- Provided transportation and appointments management.
- Provided direct personal care and administrative services to clients.
Testing Proctor
Everything Wellness LLC
Los Angeles, CA
05.2022 - 09.2022
- Maintained compliance with test center policies, practices and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Leveraged computers to administer tests, record scores and create appointments.
Contact Tracer
Michigan Department Of Health And Human Services
Clinton Township, MI
09.2021 - 04.2022
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Lent daily assessment of health screen and symptom data.
- Performed record keeping by logging client information within secure contact-tracing software.
COVID-19 Case Investigator
Tennessee Department Of Health
Nashville, TN
09.2021 - 03.2022
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
- Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
Home Health Aide
Public Partnerships LLC
Glen Allen, VA
10.2017 - 09.2019
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Increased medication and medical terminology knowledge through research and continuing education.
Customer Service Representative
Comcast, Xfinity
Fredericksburg, Virginia
06.2015 - 10.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Recorded account information to open new customer accounts.
Education
Bachelor of Science - Psychology
Virginia State University
Petersburg, VA05.2018
Skills
- Customer Service Skills
- Verbal and written Communication
- Proficient in Microsoft Office, Excel, Google Drive, and Salesforce
- Organization and Time Management
- Active Listening
- Leadership skills
Timeline
Testing Proctor
Everything Wellness LLC
05.2022 - 09.2022
Contact Tracer
Michigan Department Of Health And Human Services
09.2021 - 04.2022
COVID-19 Case Investigator
Tennessee Department Of Health
09.2021 - 03.2022
Home Health Aide
Consumer Direct Care Network
09.2019 - Current
Home Health Aide
Public Partnerships LLC
10.2017 - 09.2019
Customer Service Representative
Comcast, Xfinity
06.2015 - 10.2017
Bachelor of Science - Psychology
Virginia State University
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