Tennis
Nyasia Weaver
Student
Lebanon,PA
Summary
Dynamic professional with a proven track record in customer service and cash handling proficiency, honed across roles at Chic-Fil-A and other esteemed companies. Excelled in fostering team collaboration and enhancing customer satisfaction, achieving significant improvements in service delivery. Skilled in conflict resolution and time management, consistently meeting productivity goals with a positive demeanor.
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Customer-savvy face to face work accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Chic-Fil-A
09.2024 - Current
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Established welcoming atmosphere by greeting each guest warmly.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Manager
Anytime Acai
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Picker
MSC Industrial Supply
05.2024 - 09.2024
- Pulled orders quickly to maintain demanding productivity goals.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
Crew Member
Dunkin' Donuts
01.2024 - 05.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Cashier
Old Navy
10.2023 - 01.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
TJ Maxx, TJX Companies
08.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 08.2023
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained team members to prepare sandwiches and other items according to instructions.
Stocker/ Cashier
Weis Markets Inc
09.2021 - 04.2023
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
Crew Memory
McDonald's
03.2021 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Cedar Crest High School
115 E Evergreen Rd, Lebanon, PA 17042 05.2001 -
Skills
Food safety knowledge
Accomplishments
- Resolved product issue through consumer testing.
Interests
Public Speaking
Timeline
Front of House Employee
Chic-Fil-A
09.2024 - Current
Picker
MSC Industrial Supply
05.2024 - 09.2024
Crew Member
Dunkin' Donuts
01.2024 - 05.2024
Cashier
Old Navy
10.2023 - 01.2024
Team Member
TJ Maxx, TJX Companies
08.2023 - 10.2023
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 08.2023
Manager
Anytime Acai
05.2022 - Current
Stocker/ Cashier
Weis Markets Inc
09.2021 - 04.2023
Crew Memory
McDonald's
03.2021 - 09.2021
High School Diploma -
Cedar Crest High School
05.2001 -
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