Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Nychelle Lipkovitch

Customer Service Representative
Roseville,MI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

General Merchandise Clerk

Target
Clinton Township, MI
10.2021 - Current
  • Completed efficient weekly pricing changes for general merchandise and consumables categories
  • Helped customers select merchandise by offering multiple product options fitting specific needs
  • Executed revised sales plans and reset zones to incorporate new merchandise
  • Picked and packed order items
  • Stocked shelves, racks, and cases with new or transferred merchandise
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes
  • Supervised and trained new staff in performing census.

Direct Care Worker

Developmental Essential Services
St Clair Shores, United States
06.2015 - 03.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Transported individuals to events and activities, medical appointments and shopping trips
  • Arranged transportation and accompanied patients to doctors' offices and errands
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Administered medication as directed by physician.

Housekeeping

Shorepointe Village
Saint Clair Shores, MI
04.2018 - 06.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Verified cleanliness and organization of storage areas and carts.

Education

High School Diploma -

Chandler Park Academy
09.2011 - 05.2014

Skills

CUSTOMER SERVICE (8 years)undefined

Certification

CPR/First Aid

Timeline

General Merchandise Clerk

Target
10.2021 - Current

Housekeeping

Shorepointe Village
04.2018 - 06.2019

Direct Care Worker

Developmental Essential Services
06.2015 - 03.2020

High School Diploma -

Chandler Park Academy
09.2011 - 05.2014

Similar Profiles

CREATE PROFILE
Nychelle LipkovitchCustomer Service Representative