Hi, I’m
Nydia Alicea
West Roxbury,MA,
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
years of professional experience
Work History
Atrius HealthBoston, MA
Specialty Navigator II
09.2022 - Current
Job overview
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Managed up to 80+ patient referrals daily through Epic software.
- Maintained awareness of government regulations (HIPAA) and health insurance changes.
- Completed insurance verifications and claim forms prior to patients appointments.
- Explained policies, procedures and services to patients.
PelotonDedham, MA
Sales Consultant
11.2017 - 06.2021
Job overview
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed key customer relationships to increase sales.
- Leveraged CRM system to manage sales activities and track sales performance.
- Ticketed, arranged and displayed merchandise to promote sales.
- Used Salesforce database to track leads and appointment data.
Education
University of Massachusetts Boston
Bachelor of Science - Biology And Minor: Psychology
05.2021
University Overview
- General Biology 1 & 2
- Population
- Cell Biology
- Neurobiology
- Cancer Biology
- Chemistry
- Plant Life
- Genetics
Skills
- Referral Tracking
- Insurance Verification
- MS Office Expertise
- Records management
- Hard Sales Skills
- Customer Service
- Problem-Solving
- Lead Generation
- Critical Thinking
- Communication
- Time management
- Interpersonal Skills
- Insurance coding (ICD-9 and CPT)
- Medical terminology
- Training and Development
Websites
Languages
Spanish
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Specialty Navigator II
Atrius Health
09.2022 - Current
Sales Consultant
Peloton
11.2017 - 06.2021
University of Massachusetts Boston
Bachelor of Science - Biology And Minor: Psychology
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