Sofia Montserrat Alaniz
McAllen,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a quick learning team player with effective communication and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
FitLab Fitness Club
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Associate
Shake Express
08.2020 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared and prepped health and nutrition shakes and protein bowls for clients.
- Answered customer questions about nutrition menu, allergens, and different food options.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Bachelor of Arts - Criminal Justice
University of Texas At Rio Grande Valley
Edinburg, TX05.2025
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Typing Speed
- Tech-Savvy
Accomplishments
* Accepted to the Law School Preparation Institute at UTRGV
* Secretary for the Model UN Club
Certification
* IAED Emergency Tele-communicator
* Security Guard level I, II
Reading
I enjoy reading mystery novels, self help books, mental health and especially Autobiography.
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
FitLab Fitness Club
02.2024 - Current
Sales Associate
Shake Express
08.2020 - 02.2024
Bachelor of Arts - Criminal Justice
University of Texas At Rio Grande Valley
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