Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nyea Samuel

New Britain,CT

Summary

Reliable Store Manager with half a decade in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

5
5
years of professional experience

Work History

Retail Store Supervisor

CVS Pharmacy
New Britain, CT
06.2024 - Current
  • Fostered a high-performance team culture, significantly improving employee engagement and reducing staff turnover through mentorship and development programs
  • Optimized store operations by implementing efficient scheduling and workflow processes, enhancing overall productivity
  • Developed and executed comprehensive loss prevention strategies, significantly reducing inventory shrinkage, and improving store security.
  • Spearheaded cross-functional initiatives to streamline inventory management and improve product availability, resulting in enhanced customer experience

Guest Advocate

Target
New Britain, CT
03.2020 - Current
  • Led customer satisfaction initiatives, significantly reducing service-related complaints through proactive problem-solving and efficient resolution strategies.
  • Managed high-volume operations during peak periods, consistently meeting key performance indicators for order processing and customer wait times.
  • Trained and mentored 25 new team members on store procedures and customer service best practices.
  • Implemented a new inventory management system, improving stock accuracy and reducing out-of-stock incidents.
  • Spearheaded a cross-departmental project to optimize online order fulfillment, substantially increasing efficiency.

Education

Bachelor of Arts - Psychology

Western Governors University
Salt Lake City, UT
11-2025

High School Diploma -

Academy of Science And Innovation
New Britain
07-2021

Skills

  • Coaching and Mentoring
  • Loss Prevention
  • Problem-Solving
  • Sales Growth
  • Hiring and Training
  • Profit and Loss Management
  • Sales Leadership
  • Retail Operations

Timeline

Retail Store Supervisor

CVS Pharmacy
06.2024 - Current

Guest Advocate

Target
03.2020 - Current

Bachelor of Arts - Psychology

Western Governors University

High School Diploma -

Academy of Science And Innovation

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Nyea Samuel