Nyema Moss
Milwaukee,WI
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at Increase Chang Change LLC. Proven ability to enhance communication and organization, while ensuring HIPAA compliance. Skilled in appointment scheduling and file management, with a strong focus on fostering positive relationships and achieving operational efficiency.
Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
Driven and resourceful administrative professional with 2+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Secretary
Increase Chang Change LLC
MIlwaukee
10.2025 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated scheduling and appointments for team members to optimize time management.
- Assisted in preparing documents and reports, enhancing overall communication effectiveness.
- Maintained filing systems, improving document retrieval and storage processes.
- Make Behavioral Support Plans
- Complete Monthly notes documenting the clients day to day behaviors
Security Officer
Allied Universal Security Services
Milwaukee, WI
10.2024 - 10.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards or security breaches.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Maintained accurate logs of daily activities, incidents, and observations.
- Assisted in implementing safety protocols and emergency procedures.
- Collaborated with team members to enhance overall security measures and response times.
- Participated in training sessions to improve knowledge of security practices and technologies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Examined doors, windows and gates to verify security.
Assembly Line Worker
Milwaukee Valve
New Berlin, WI
06.2025 - 09.2025
- Operated machinery to assemble products efficiently and accurately.
- Inspected components for quality assurance before final assembly.
- Collaborated with team members to meet production deadlines consistently.
- Maintained clean and organized workstations in compliance with safety standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Followed standardized work procedures to ensure consistency in output quality.
- Implemented process improvements, enhancing overall productivity on the line.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Cashier
Home Depot
Wauwatosa, WI
06.2023 - 12.2023
- Collaborated with team members to streamline checkout processes during peak hours.
- Provided product information and promotional details to customers for informed purchasing decisions.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
- Implemented best practices for inventory management at registers to minimize discrepancies.
- Built relationships with customers to encourage repeat business.
Cashier
Woodman's Food Market
Menomonee Falls, WI
07.2023 - 11.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products throughout the store.
- Managed cash drawer, ensuring accurate handling of cash and credit transactions.
- Maintained cleanliness and organization at checkout areas to enhance customer experience.
Education
No Degree -
University of Wisconsin, Milwaukee
Milwaukee, WINo Degree - EMS/EMT
Milwaukee Area Technical College
Mequon, WI12-2026
High School Diploma -
Wauwatosa West
Wauwatosa, WI06-2023
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- File management
- Payroll processing
- HIPAA guideline compliance
- Employee communications
Certification
- Licensed Security Personal -
- First Aid/CPR Certified
Timeline
Secretary
Increase Chang Change LLC
10.2025 - Current
Assembly Line Worker
Milwaukee Valve
06.2025 - 09.2025
Security Officer
Allied Universal Security Services
10.2024 - 10.2025
Cashier
Woodman's Food Market
07.2023 - 11.2023
Cashier
Home Depot
06.2023 - 12.2023
No Degree -
University of Wisconsin, Milwaukee
No Degree - EMS/EMT
Milwaukee Area Technical College
High School Diploma -
Wauwatosa West