Site Supervisor
Nyesha Jacobs
Allied Universal Security Services
Raleigh,NC
9
years of professional experience
Experienced healthcare professional skilled in medical reception, front desk administration, and patient safety. Proven ability to deliver exceptional customer service and support in patient-facing environments. Effective communicator with strong computer skills, dedicated to ensuring a positive experience for patients. Seeking a Patient Registration Representative position.
Work History
Site Supervisor
1 Year 10 Months- Enforced visitor screening, badge checks, and facility entry procedures.
- Responded to incidents, alarms, and emergencies using company security protocols.
- Monitored CCTV, access control, and alarm systems for suspicious activity.
Front Desk Receptionist
2 Years- Greeted patients at INOVA front desk with professional, compassionate service.
- Scheduled appointments using INOVA patient scheduling systems.
- Verified insurance information and updated patient records in INOVA charts.
Medical Receptionist
2 Years- Provided courteous customer service to patients and visitors.
- Assisted with front-desk responsibilities in a medical office.
- Communicated with patients and responded to inquiries.
- Used computer skills to support daily office responsibilities.
- Helped maintain an organized and welcoming reception area.
Patient Safety Associate
2 Years- Reported observations promptly to nurses and care team
- Maintained patient privacy and followed INOVA confidentiality standards
- Assisted with fall precautions and bedside safety checks
- Monitored patients continuously for safety risks and behavioral changes
Education
Skills
Appointment scheduling
Epic charting
Customer service
Records management
Insurance verification
Visitor screening
Incident reporting
Patient intake
Attention to detail
Verbal communication
Scheduling
Front desk operations
Reception desk management
Timeline
Site Supervisor
Allied Universal Security Services
01.2025 - CurrentRead More
Front Desk Receptionist
INOVA
01.2023 - 01.2025Read More
Medical Receptionist
INOVA
01.2020 - 01.2022Read More
Patient Safety Associate
INOVA
01.2018 - 01.2020Read More
Tc Williams
06.2018Read More