Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

NYIA MARIN

Ocean State Job Lots
Danbury,CT
1
Certification
13
years of professional experience

Organized and dependable candidate with a proven ability to manage multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to help achieve team goals. Motivated sales professional with extensive experience in sales and marketing. Results-oriented and energetic, known for exceptional interpersonal and communication skills. Hardworking and productive, consistently meeting target sales goals and exceeding customer service expectations. Willing to relocate: Anywhere. Authorized to work in the US for any employer.

Front End Development Professional with strong leadership capabilities and deep understanding of modern web technologies. Adept at driving team collaboration and delivering results that align with business objectives. Skilled in HTML, CSS, JavaScript, and frameworks such as React and Angular. Known for adaptability, reliability, and fostering collaborative environment that meets evolving project needs.

Work History

Front End Team Lead

7 Months
Ocean State Job Lots | 11.2025 - Current
  • Led front-end development team in implementing responsive design strategies.
  • Oversaw code reviews to ensure adherence to best practices and quality standards.
  • Mentored junior developers, enhancing skill sets and fostering professional growth.
  • Collaborated with cross-functional teams to define project requirements and deliverables.
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Led a team of developers to complete project milestones on time, resulting in successful product launches.

Seasonal Warehouse Associate

2 Years 11 Months
Amazon | 10.2022 - 09.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting and stocking merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Customer Service Manager

6 Years 7 Months
Macy's | 01.2019 - 08.2025
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Assembly Line Worker

5 Months
RK Manufacturing | 02.2025 - 07.2025
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Inspected finished products for quality assurance, identifying defects and implementing corrective actions.

Call Center Representative

1 Year 2 Months
Eastern | 12.2015 - 02.2017
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Managed high volume inbound customer inquiries, ensuring prompt resolution and satisfaction.

Food Service Worker

2 Years 3 Months
Dunkin' | 04.2013 - 07.2015
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High School Diploma

Lincoln High School | Yonkers, NY | 06-2005

Skills

Serving
Microsoft Excel
Operating systems
Culinary experience
Client relationship management
Writing skills
Retail sales
Customer support
Phone etiquette
Store management
Order picker
Maintenance
Patient care
Assembly
Technical sales
Materials handling
Communication skills
SAP
Cash handling
Warehouse experience
Heavy lifting
Google Docs
Microsoft Office
Pallet jack
Baking
Attention to detail
Load & unload
POS
Basic math
Data entry
Order picking
Pastry experience
Office experience
Supervising experience
Leadership
Food service health code compliance
Direct sales
Typing
Negotiation
Care plans
Baked goods production
Kitchen experience
Time management
RF scanner
Grocery store
Cash register
Telecommunication
Cooking

Certification

  • Food Handler Certification
  • Driver's License
  • ServSafe
  • Non-CDL Class C

Timeline

Front End Team Lead

Ocean State Job Lots
11.2025 - CurrentRead More

Assembly Line Worker

RK Manufacturing
02.2025 - 07.2025Read More

Seasonal Warehouse Associate

Amazon
10.2022 - 09.2025Read More

Customer Service Manager

Macy's
01.2019 - 08.2025Read More

Call Center Representative

Eastern
12.2015 - 02.2017Read More

Food Service Worker

Dunkin'
04.2013 - 07.2015Read More

Lincoln High School

High School Diploma
Read More
NYIA MARIN