Organized and dependable candidate with a proven ability to manage multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to help achieve team goals. Motivated sales professional with extensive experience in sales and marketing. Results-oriented and energetic, known for exceptional interpersonal and communication skills. Hardworking and productive, consistently meeting target sales goals and exceeding customer service expectations. Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Front End Development Professional with strong leadership capabilities and deep understanding of modern web technologies. Adept at driving team collaboration and delivering results that align with business objectives. Skilled in HTML, CSS, JavaScript, and frameworks such as React and Angular. Known for adaptability, reliability, and fostering collaborative environment that meets evolving project needs.
Work History
Front End Team Lead
7 Months
Ocean State Job Lots | 11.2025 - Current
Led front-end development team in implementing responsive design strategies.
Oversaw code reviews to ensure adherence to best practices and quality standards.
Mentored junior developers, enhancing skill sets and fostering professional growth.
Collaborated with cross-functional teams to define project requirements and deliverables.
Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
Led a team of developers to complete project milestones on time, resulting in successful product launches.
Seasonal Warehouse Associate
2 Years 11 Months
Amazon | 10.2022 - 09.2025
Prepared orders for shipment by picking, packing, and labeling merchandise.
Performed inventory control, such as counting and stocking merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Customer Service Manager
6 Years 7 Months
Macy's | 01.2019 - 08.2025
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assembly Line Worker
5 Months
RK Manufacturing | 02.2025 - 07.2025
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Inspected finished products for quality assurance, identifying defects and implementing corrective actions.
Call Center Representative
1 Year 2 Months
Eastern | 12.2015 - 02.2017
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Managed high volume inbound customer inquiries, ensuring prompt resolution and satisfaction.
Food Service Worker
2 Years 3 Months
Dunkin' | 04.2013 - 07.2015
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.