Ny-Jah Maylor
Stone Mountain,GA
Summary
Detail-oriented Political Science (Pre-Law) student at Georgia State University with a 3.75 GPA and experience in administrative operations, claims documentation, and client relations. Skilled in legal research, document organization, and professional communication. Proven leadership experience managing teams and coordinating operations. Seeking a Legal Administrative Assistant position supporting attorneys with case files, scheduling, and legal documentation.
Overview
4
4
years of professional experience
Work History
Key Holder Manager
Free People
Atlanta, California
01.2025 - Current
- Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
- Monitored store KPIs closely, identifying trends and implementing necessary adjustments to drive success.
- Improved employee retention rates through the implementation of comprehensive training programs and career development opportunities.
- Successfully drove new product lines to increase annual profits by 20%.
Front Desk Receptionist
Club Pilates Franchise LLC
Snellville, Georgia
07.2024 - 01.2025
- Maintained organized client records and processed membership documentation.
- Performed administrative duties including payment processing, data entry, and member communications.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Claims Assistant
BKNYC GROUP
Grayson, Georgia
10.2023 - 09.2024
- Conducted comprehensive research to interpret coverage details accurately thereby reducing ambiguities that could lead to disputes or litigation.
- Assisted adjusters in the field, gathering critical information for accurate evaluations of loss events and damage estimates.
- Prepared files, letters and notices.
- Managed a high volume of claims efficiently while maintaining attention to detail resulting in minimized errors and reworkings.
Supervisor
Anthropologie
Atlanta, Georgia
05.2022 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Bachelor of Science - Political Science
Georgia State University
Atlanta, GA05-2027
Skills
Legal analysis
Case evaluation
Document Review
Workforce scheduling
Team management
Customer engagement
Task delegation
Calendar & Scheduling Coordination
Data Entry
Microsoft Office
Google Workspace
Professional Writing
Accomplishments
- Conducted legal case analysis and policy research in coursework including American Law and Judicial Process & Courts.
- Developed analytical papers and case briefs evaluating judicial decision-making and legal institutions.
Timeline
Key Holder Manager
Free People
01.2025 - Current
Front Desk Receptionist
Club Pilates Franchise LLC
07.2024 - 01.2025
Claims Assistant
BKNYC GROUP
10.2023 - 09.2024
Supervisor
Anthropologie
05.2022 - 05.2023
Bachelor of Science - Political Science
Georgia State University