Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Nykeyiah McClain

Tomball,TX

Summary

Dynamic and results-driven professional with extensive experience at The Home Depot Inc. Proven ability in effective communication and active listening, enhancing customer satisfaction. Skilled in time management and safety compliance, consistently maintaining a clean and organized environment. Recognized for training new team members and fostering a collaborative team atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

The Home Depot Inc
Magnolia, Texas
03.2024 - Current
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained an organized checkout area for a smooth customer experience.
  • Collaborated with team members to ensure product availability on shelves.
  • Educated customers about ongoing promotions and special offers effectively.
  • Ensured compliance with safety and cleanliness standards at all times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Shelf Stocker

TJ Max
Shenandoah, TX
10.2023 - 03.2024
  • Stocked shelves with merchandise according to company planograms and visual standards.
  • Organized inventory in backroom areas for efficient access and replenishment.
  • Assisted customers in locating products and provided excellent service.
  • Conducted regular inventory checks to maintain stock accuracy and availability.
  • Maintained cleanliness and safety of the sales floor and stock areas at all times.
  • Monitored expiration dates on perishable items and removed outdated products promptly.
  • Implemented proper handling procedures for fragile items to prevent damage during stocking.
  • Assisted customers in locating merchandise on the sales floor.
  • Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
  • Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.

Barista

Starbucks
Spring, Texas
03.2023 - 12.2023
  • Prepared high-quality beverages following standardized recipes and customer preferences.
  • Maintained cleanliness and organization of work areas, including equipment and supplies.
  • Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
  • Assisted in training new baristas on techniques and company standards.
  • Managed inventory levels, restocking supplies as needed to meet demand.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Educated customers about menu items, promoting seasonal offerings and specialty drinks.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

High School Diploma -

Texas Virtual School of Hallsville
Hallsville, TX
06-2024

Skills

  • Active listening
  • Effective communication
  • Time management
  • Conflict resolution
  • Attention to detail
  • Empathy and patience
  • Friendly, positive attitude
  • Leadership
  • Microsoft Word
  • Recordkeeping
  • Multitasking
  • Computer skills
  • Flexible and adaptable
  • Safety compliance
  • Team collaboration
  • Problem solving

Certification

  • Basic life support issued 2025
  • Cardiopulmonary resuscitation issued 2024

Accomplishments

  • Promotion to become a supervisor in less than a year

Affiliations

Brain games

Reading

Yoga

Documentaries

Trying new recipes

Languages

English
Professional

References

References available upon request.

Timeline

Cashier

The Home Depot Inc
03.2024 - Current

Shelf Stocker

TJ Max
10.2023 - 03.2024

Barista

Starbucks
03.2023 - 12.2023

High School Diploma -

Texas Virtual School of Hallsville

Similar Profiles

CREATE PROFILE