Summary
Overview
Work History
Education
Skills
Timeline
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Nyla Calia

Pittsburg,NH

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Jollibee
07.2023 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Collaborated with team members to ensure smooth operations during peak hours.

Customer Service Cashier

Uncle Sharkii Poke Bar
11.2022 - 06.2023
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Customer Service Cashier

Noodles And Company
09.2022 - 11.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Customer Service Cashier

Uncle Sharkii Poke Bar
02.2022 - 07.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

High School Diploma -

Pittsburg High School
Pittsburg, CA
06.2023

Skills

  • Cash Handling
  • Customer Service
  • Merchandise Restocking
  • Customer Complaint Resolution
  • Guest Services
  • Customer Satisfaction
  • Cash Management
  • Professional demeanor
  • Empathy and understanding
  • Organizational skills

Timeline

Customer Service Cashier

Jollibee
07.2023 - Current

Customer Service Cashier

Uncle Sharkii Poke Bar
11.2022 - 06.2023

Customer Service Cashier

Noodles And Company
09.2022 - 11.2022

Customer Service Cashier

Uncle Sharkii Poke Bar
02.2022 - 07.2022

High School Diploma -

Pittsburg High School
Nyla Calia