Nyla Gray
Milwaukee,WI
Summary
I am a collaborative, self-motivated, outgoing young woman with five years of experience in customer service. Experience in all types of settings from a night out at the bar to a calm home setting. Working in Family owned establishments most of my working career I am eager to join an close knit team!
Overview
3
3
years of professional experience
Work History
Private Nanny
Private Care
Milwaukee, WI
07.2022 - 02.2024
- Tutored and assisted elementary aged children with assignments for subjects like math, reading, art, and science
- Transported the children safely to appointments, social engagements or recreational activities.
- Fostered a safe and loving environment for a child with special needs exercising skills in patience and attention to detail.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Hostess
Buffalo Wild Wings
Oak Creek, WI
01.2023 - 07.2023
- Served as point-of-contact for resolving guest complaints or special requests.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Handled cash payments and reconciled daily transactions accurately.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
Server
Ouzo Cafe
Milwaukee, Wisconsin
05.2021 - 12.2022
- Presented menus and daily specials to seated guests while ensuring they had water and silverware .
- Coordinated reservations using phone and email reservation systems.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Hold an accurate and updated record of inventory
Education
High School Diploma -
South Milwaukee High School
South Milwaukee, WI06-2023
Some College (No Degree) - Veterinary Technology
Penn Foster Career School
Scranton, PASkills
- Order Management
- Behavior Modeling
- Household Management
- Communication Skills
- Organization
- Money Handling
- Phone etiquette
- Inventory Management
Timeline
Hostess
Buffalo Wild Wings
01.2023 - 07.2023
Private Nanny
Private Care
07.2022 - 02.2024
Server
Ouzo Cafe
05.2021 - 12.2022
High School Diploma -
South Milwaukee High School
Some College (No Degree) - Veterinary Technology
Penn Foster Career School
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