Nyla Hopkins
Odenton,MD
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals and searching for employment with a company where my skills and experiences will be an asset to the business while furthering my abilities and experiences in the process.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
DTLR
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Security
Proline Services
09.2023 - Current
- Improved team coordination by leading pre-event security briefings.
- Optimized clients'' security policies and procedures to streamline operations while maintaining a strong security posture.
- Observed strict confidentiality regulations to maintain data security.
- Provided backup to security officers to maintain coverage.
- Reduced security risks by providing efficient emergency response management.
Teacher Aid
Playtimes Child Care Center
06.2024 - 08.2024
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Completed daily reports on attendance and disciplinary performance.
Retail Sales Associate
Primark
01.2024 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns..
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Resolute Academy
2626 Cole Avenue 10-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- CPR/AED Certification
- Child Development Associate (CDA) Certificate
Timeline
Sales Associate
DTLR
12.2024 - Current
Teacher Aid
Playtimes Child Care Center
06.2024 - 08.2024
Retail Sales Associate
Primark
01.2024 - 05.2024
Security
Proline Services
09.2023 - Current
High School Diploma -
Resolute Academy
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