Nylah Osley
Charlotte,NC
Summary
Dynamic Center Manager at Hopebridge Autism Therapy Center with a proven track record in enhancing productivity through strategic performance analysis and employee training. Skilled in data interpretation and fostering team collaboration, I successfully managed recruitment and developed innovative solutions, driving operational efficiency and achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Center Manager
Hopebridge Autism Therapy Center
Charlotte, NC
09.2024 - Current
- Monitored performance metrics, identified improvement areas, and developed strategies to enhance productivity.
- Conducted regular staff meetings to review progress, address challenges, and set goals.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Oversaw full recruitment cycle, including sourcing, interviewing, screening, and selecting candidates.
- Generated reports and analyzed data on key performance and operational metrics.
- Conducted assessments of team performance and identified opportunities for improvement.
Assistant Manager
Hopebridge Autism Therapy Center
Charlotte, NC
01.2024 - 08.2024
- Coordinated interdepartmental efforts to ensure operational efficiency.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff on daily tasks and projects.
- Developed an inventory tracking system for efficient supply ordering.
ABA Trainer
Hopebridge Autism Therapy Center
Toledo, OH
12.2021 - 01.2024
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Selected and assigned instructors to conduct training.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
Medical Secretary
Promedica Toledo Hospital
Toledo, OH
12.2020 - 12.2021
- Maintained accurate patient records and filing systems according to established policies and procedures
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
- Facilitated communication between patients, physicians, and other healthcare professionals.
Education
Some College (No Degree) - Nursing
Owens Community College
Perrysburg, OHSkills
- Employee training and emotional awareness
- Analytical thinking and data interpretation
- Effective time management
- Organizational skills and initiative
- Creativity and goal achievement
Timeline
Center Manager
Hopebridge Autism Therapy Center
09.2024 - Current
Assistant Manager
Hopebridge Autism Therapy Center
01.2024 - 08.2024
ABA Trainer
Hopebridge Autism Therapy Center
12.2021 - 01.2024
Medical Secretary
Promedica Toledo Hospital
12.2020 - 12.2021
Some College (No Degree) - Nursing
Owens Community College
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