Trenity Coleman
Fayetteville,GA
Summary
Professional with strong background in managing operations and leading teams to success. Demonstrates expertise in strategic planning, team leadership, and operational efficiency. Known for fostering collaborative environment and adapting to dynamic needs. Experienced in engaging and hands-on instructor to help new hires advance in knowledge and abilities to meet career goals.
Overview
6
6
years of professional experience
Work History
Center Manager
Hopebridge Autism Therapy Center
04.2024 - Current
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics such as KPIs reports and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Manage BCBAs and RBTs to ensure clinical quality
- Monitor clinical performance metrics and implement strategies for continuous improvement in patient care quality.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assistant Manager
Hopebridge Autism Therapy Center
02.2023 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
ABA Trainer
Hopebridge Autism Therapy Center
11.2020 - 01.2023
- Job duties consist of: Conduct 1:1 therapy 50% of time or as needed within clinic
- Tracks new hire training performance of staff members, provides specific feedback to trainees, and reports to Clinic Manager and BCBA
- Provides ongoing training to RBTs to continually improve skill set of all RBTs within clinic
- Provides coaching, modeling, and demonstration of specific strategies and/or activities as observed and/or tasked by Clinical Leadership team to identified ABA Therapists and RBTs
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Support the BCBA with training families on implementing individualized treatment plans.
- Supported client using principles of applied behavior analysis
- Prevented and intervened with clients' challenging behaviors by using safety care
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, and graphs
Registered Behavior Technician
Zoe Center For ABA And Development Services
07.2020 - 10.2020
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Learned specialized behavior approaches to implement behavioral strategies.
Client Support Worker
Middle Flint Behavioral Healthcare
09.2019 - 06.2020
- Tending to healthcare needs of each client
- Helping clients to participate in leisure activities
- Keep track of medication log
- Providing emotional support by talking to clients about their needs and listening to their concerns
- Assisting with domestic tasks including shopping, cooking, cleaning, and washing
- Within 6 months, got promoted to being a supervisor
- This job duties consisted of: Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls
- Making case notes and managing case logbook
- Kept stakeholders up to date on details and information regarding clients
- Responded to all client inquiries and asked appropriate questions to facilitate resolution
Education
Bachelor of Science - Exercise Science
Georgia Southwestern State University
Americus, GA01.2019
Associate of Science -
Abraham Baldwin Agricultural College
Tifton, GA01.2017
High School Diploma -
Schley County Hight School
Ellaville, GA01.2015
Skills
- Computer Literature: Microsoft
- Emotional Support
- Hiring and Training
- Operations management
- Staff leadership
- Facility management
- Planning and coordination
- Creative problem solving
- Program implementation
- Strategic planning
- Safety-Care Certified
- CPR Certified
Timeline
Center Manager
Hopebridge Autism Therapy Center
04.2024 - Current
Assistant Manager
Hopebridge Autism Therapy Center
02.2023 - 03.2024
ABA Trainer
Hopebridge Autism Therapy Center
11.2020 - 01.2023
Registered Behavior Technician
Zoe Center For ABA And Development Services
07.2020 - 10.2020
Client Support Worker
Middle Flint Behavioral Healthcare
09.2019 - 06.2020
Associate of Science -
Abraham Baldwin Agricultural College
High School Diploma -
Schley County Hight School
Bachelor of Science - Exercise Science
Georgia Southwestern State University
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