Summary

Overview

Work History

Education

Skills

Work Availability

Timeline

Nylah Turner

Philadelphia,PA

Summary

Energetic Server with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Overview

1

1

year of professional experience

2

2

years of post-secondary education

Work History

Customer Service Representative

C&C Creamery

Philadelphia, Pennsylvania

01.2022 - Current

Helped patrons decide which flavor to choose according to preferences and tastes.
Provided details on seasonal flavor availability, ice cream source, allergens and specials.
Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Observed health code regulations and internal policies for cleaning and sanitizing.
Notified supervisor and peers of low product inventory and customer complaints.
Processed sales transactions for cash, debit and credit purchases.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
Greeted incoming customers and provided reliable, friendly customer service.
Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

Psycology

Philadelphia High School For Girls

Philadelphia

08.2020 - Current

Skills

Complaint resolution

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Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Customer Service Representative

C&C Creamery

01.2022 - Current

Psycology

Philadelphia High School For Girls

08.2020 - Current