Nylah Turner
Philadelphia,PA
Summary
Energetic Server with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
C&C Creamery
Philadelphia, Pennsylvania
01.2022 - Current
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Notified supervisor and peers of low product inventory and customer complaints.
- Processed sales transactions for cash, debit and credit purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Psycology
Philadelphia High School For Girls
Philadelphia 08.2020 - Current
Skills
Complaint resolution
POS system expertise
Cash register operation
Cleaning and organization
Job site preparation
Customer assistance
Drawer management
Product and service sales
Time management skills
Product restocking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer Service Representative
C&C Creamery
01.2022 - Current
Psycology
Philadelphia High School For Girls
08.2020 - Current