Nyneishia Yancey
Auburn,Alabama
Summary
Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills. Meticulous Dispatch Supervisor with [Number]-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
9
9
years of professional experience
Work History
Dispatch Supervisor
Transdev
10.2023 - Current
- Supervised team of 56 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Road Supervisor
First Transit, Inc.
03.2015 - 09.2023
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
- Supported overall department goals by maintaining accurate records of personnel, equipment, and work completed.
- Improved road safety by conducting regular inspections and identifying areas requiring maintenance or repair.
Education
Medical Office Certificate -
Javelin Technical Training
Morrow, GA08.2006
High School Diploma -
Lovejoy High School
Hampton, GA05.1996
Skills
- Proficiency in MicroSoft Office
- Coaching and onboarding
- Positive communication skills
- Employee Training
- Route Planning
- Attendance documentation
- Transportation Coordination
- Route Navigation
- Schedule Management
- Customer Relations
- Dispatch Coordination
- Incident Reporting
- Logistics Management
- Mentoring and training
Timeline
Dispatch Supervisor
Transdev
10.2023 - Current
Road Supervisor
First Transit, Inc.
03.2015 - 09.2023
Medical Office Certificate -
Javelin Technical Training
High School Diploma -
Lovejoy High School
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