Nyonma Hydara Banu Sheriff
Minneapolis,MN
Summary
Seasoned professional in property, real estate, and community association management with diverse experience in residential properties. Skilled in tenant relations, lease administration, and budget management to enhance operational efficiency. Possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. Successfully increased tenant satisfaction and retention through proactive communication and timely resolution of issues.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Weidner Apartment Homes Minnesota
Minneapolis, MN
08.2023 - Current
- Implement effective leasing strategies, increasing occupancy rates and ensuring tenant retention.
- Conduct property tours, negotiate lease agreements, and process applications efficiently.
- Collaborate with management to develop community marketing plans and optimize rental revenue.
Poll Book & Registration Specialist
City Of Minneapolis
Minneapolis, Minnesota
08.2018 - Current
- Led station setup, management, and closing, ensuring proper operations and continuous presence at the Poll Book Station while collaborating with team members.
- Trained the team on advanced poll book functions, including voter registration, address corrections, and resolving technical issues such as printer or connectivity problems.
- Managed station documentation, including voter registration records, corrections, and troubleshooting forms, while maintaining communication with Election Headquarters.
Representative Ambassador (Volunteer Service)
Hennepin County Medical Center
Minneapolis , Minnesota
07.2017 - Current
- Provide friendly and proactive assistance by identifying and approaching patients or families in need, ensuring a welcoming and helpful demeanor through smiles and greetings.
- Offer respectful and patient support, staying with individuals until their issues are fully resolved to deliver a positive experience.
- Represent HCMC as an ambassador by maintaining professionalism and fostering a supportive environment for all patients and families.
Volunteer
Feed My Starving Children, Chandler
Chanhassen, Minnesota
04.2017 - Current
- Hand-packed rice, soy, dried vegetables and a nutritionally complete blend of vitamins and minerals into bags which are then sealed, boxed, placed on pallets and shipped to our incredible partners working hard to reach the neediest children around the world.
- Impacted hundreds of kids in just two hours per packing shift. You’ll experience what it’s like to make a tangible difference today.
Security Guard
Best Crowd Management
Minneapolis, MN
10.2021 - 10.2024
- Ensured the safety and security of property and residents by monitoring premises and addressing potential risks.
- Partnered with property managers to mitigate issues and enhance operational safety.
- Sought enthusiastic, reliable individuals passionate about outstanding customer service delivery.
Resident Experience Specialist
Minnesota Vikings Ventures
Eagan, MN
08.2022 - 08.2023
- Delivered top-tier customer service to residents, vendors, and guests, enhancing community satisfaction.
- Organized and managed resident events to foster engagement and build relationships.
- Acted as a liaison between residents and management, resolving concerns promptly.
Caregiver (Homemaking & Daily Activities)
Goodtimes Homecare Agency
Columbia Heights, Minnesota
05.2021 - 08.2021
- Helped clients perform basic tasks such as cleaning the house and bathing, as well as provide companionship and emotional support.
- Responsible for driving and escorting patients to appointments, grocery trips and other important errands.
- Assisted clients with mobility tasks such as getting out of bed and being pushed in a wheelchair.
Operations Specialist
Boston Scientific
Maple Grove, Minnesota
01.2021 - 05.2021
- Manufactured high-quality products in compliance with Boston Scientific procedures, quality standards, and Good Manufacturing Practices.
- Monitored and verified product quality, adhered to safety protocols, and contributed to continuous improvement initiatives to enhance efficiency and reduce costs.
- Participated in team projects, cross-trained employees, and supported achieving and exceeding core metrics while promoting company values and behaviors.
Brand & Loss Prevention Lead
Old Navy
Saint Louis Park, MN
06.2018 - 03.2021
- Oversaw daily operations to ensure readiness and customer satisfaction, meeting store performance goals.
- Audited point-of-sale transactions for accuracy and compliance with company policies.
- Enforced loss prevention protocols, reducing inventory shrinkage and ensuring asset protection.
Education
Some College (No Degree) - Business Management
Concordia University
Saint Paul, MN05-2026
High School Diploma -
Ubah Medical Academy
Hopkins, MN06-2020
Skills
- Property Management and Leasing
- Customer Service Excellence
- Marketing and Resident Engagement
- Operational Efficiency and Team Collaboration
- Conflict Resolution and Problem-Solving
- CRM systems (eg, Yardi)
- Microsoft Office Suite (Word, Excel, PowerPoint)
Languages
Soninke
Native/ Bilingual
Mandingo
Limited
English
Full Professional
Timeline
Leasing Consultant
Weidner Apartment Homes Minnesota
08.2023 - Current
Resident Experience Specialist
Minnesota Vikings Ventures
08.2022 - 08.2023
Security Guard
Best Crowd Management
10.2021 - 10.2024
Caregiver (Homemaking & Daily Activities)
Goodtimes Homecare Agency
05.2021 - 08.2021
Operations Specialist
Boston Scientific
01.2021 - 05.2021
Poll Book & Registration Specialist
City Of Minneapolis
08.2018 - Current
Brand & Loss Prevention Lead
Old Navy
06.2018 - 03.2021
Representative Ambassador (Volunteer Service)
Hennepin County Medical Center
07.2017 - Current
Volunteer
Feed My Starving Children, Chandler
04.2017 - Current
Some College (No Degree) - Business Management
Concordia University
High School Diploma -
Ubah Medical Academy
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