Nywai Kolnyang
Mesquite,TX
Summary
Highly accomplished realtor with a proven track record of success, poised to elevate my career within your esteemed organization.
Overview
7
7
years of professional experience
Work History
Shift Leader
ATC Drivetrain
11.2023 - 07.2024
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Enforced company policies and regulations with employees.
Order fulfillment specialist
DB Schenker
10.2019 - 10.2023
- Executed accurate and efficient completion of customer order paperwork
- Managed non-inventory movement and restocking operations
- Ensured adherence to company procedures while completing necessary forms
- Utilized computer applications, including database management and excel, to streamline operations
- Conducted various payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Strategically optimized inventory levels for equipment, product, and supplies, resulting in a significant reduction of dead stock.
Order Fulfillment Specialist
Chewy Fulfillment Center
02.2019 - 12.2019
- Collected payments through cash, check, credit cards, vouchers, or automatic debits
- Conducted accurate money transactions, including exchanging currency, issuing refunds, credits, and making change for customers
- Audited money drawers and ensured proper cash handling procedures
- Obtained customers' signatures on receipts for record-keeping purposes
- Provided exceptional customer service by offering information and resolving complaints
- Managed payroll functions by maintaining timekeeping information and processing payroll
- Efficiently answered phone calls, provided relevant information, took messages, and transferred calls to the appropriate individuals.
Assistant manager
Ulta Beauty
11.2017 - 03.2019
- Processed payments using various methods such as cash, checks, credit cards, vouchers, and automatic debits
- Provided excellent customer service by exchanging money, credit, and making change for customers
- Conducted regular money counting and auditing of cash drawers
- Ensured proper documentation by obtaining customers' signatures on receipts
- Resolved customer complaints and provided necessary information to assist customers
- Managed payroll functions, including maintaining timekeeping records and processing payroll
- Handled incoming calls, provided information to callers, took messages, and transferred calls to appropriate individuals.
Shift supervisor
Target
05.2018 - 12.2018
- Executed accurate completion of forms in strict adherence to company procedures
- Utilized computer applications proficiently, including database management and word processing
- Proficiently handled payroll duties, encompassing the maintenance of timekeeping records and the efficient processing and submission of payroll.
Education
Associate of Science - Business
East Field College
Mesquite, TX05.2019
High School Diploma -
Dr. John Horn High School
Mesquite, TX05.2017
Skills
- Customer Service Management
- Production Scheduling
- Production Reporting
- Equipment Troubleshooting
- Staff Training and Development
- Sales expertise
Timeline
Shift Leader
ATC Drivetrain
11.2023 - 07.2024
Order fulfillment specialist
DB Schenker
10.2019 - 10.2023
Order Fulfillment Specialist
Chewy Fulfillment Center
02.2019 - 12.2019
Shift supervisor
Target
05.2018 - 12.2018
Assistant manager
Ulta Beauty
11.2017 - 03.2019
Associate of Science - Business
East Field College
High School Diploma -
Dr. John Horn High School