Healthcare professional ready to contribute extensive clinical experience and patient care expertise. Proven track record in assisting medical teams and delivering compassionate nursing care. Known for collaborative approach and adaptability in fast-paced environments. Proficient in patient assessments, care planning, and medical documentation.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Spartanburg Regional Medical Center
Spartanburg, SC
01.2025 - Current
Managed patient check-in processes to ensure accurate registration and timely service delivery.
Coordinated insurance verification and benefits confirmation for seamless patient access.
Utilized electronic health record systems to maintain up-to-date patient information.
Assisted patients with scheduling appointments, enhancing overall patient experience and satisfaction.
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Medical Assistant
Oak Street Health
Spartanburg, SC
08.2023 - 08.2024
Assisted healthcare providers with patient examinations and procedures to ensure efficient workflow.
Administered medications and vaccinations, adhering to safety protocols and best practices.
Documented patient histories and vital signs in electronic health records for accurate tracking.
Coordinated patient appointments and follow-ups to optimize scheduling efficiency.
Trained new staff on clinic protocols and procedures, fostering a collaborative work environment.
Patient Service Representative
Doctors Care Urgent Care
Spartanburg, SC
06.2021 - 10.2023
Managed patient check-in and registration processes to ensure smooth workflow.
Coordinated appointment scheduling using electronic health record systems for optimal patient flow.
Assisted patients with insurance verification and billing inquiries, enhancing customer service experience.
Responded to patient concerns and inquiries, providing timely and accurate information about services offered.