Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nyziah Parker

Brooklyn,NY

Summary

Reliable and friendly professional with experience in customer service, administrative support, and patient outreach. Strong communication and organizational skills with the ability to manage daily tasks, assist customers and patients, and work well with a team. Detail-oriented, dependable, and committed to providing excellent service while maintaining a positive and professional attitude.

Overview

7
7
years of professional experience

Work History

Outreach Specialist

Lasante Health Center
Brooklyn, NY
03.2023 - Current
  • Contact patients to schedule appointments, including annual physicals, colonoscopies, eye exams, and podiatry visits based on care guidelines.
  • Reach out patients by phone to help them stay up to date with recommended follow-up appointments.
  • Represent the medical facility at community events with my team, handing out information, and helping new patients register.
  • Provide friendly customer service by answering questions, explaining available services.

Supervisor

UPS
Maspeth, NY
10.2021 - 03.2023
  • Maintained positive working relationships with fellow staff and management.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.

Assistant

Passionate Bully Kennekls
10.2020 - 06.2021

Help make sure the dogs were well fed, rested, cared for, active, and socialized. I had to assist with producing purebred puppies designed as future show dogs, or best companionship for a customer.

Online Grocery Pickup Associate

Walmart, Tidewater Dr
Norfolk, VA
10.2019 - 06.2020
  • Collaborated with managers to provide customer feedback while serving customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Suggested comparable products to replace out-of-stock items.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Education

Associate of Arts - Theatre

LaGuardia Community College of The City University of New York
Long Island City, NY
06-2025

High School Diploma -

Matthew Fontaine Maury High School
322 Shirley Ave, Norfolk, VA 23517
06-2020

Skills

  • Schedule and calendar management
  • Document control
  • Project support
  • Relationship building
  • Verbal and written communication

Timeline

Outreach Specialist

Lasante Health Center
03.2023 - Current

Supervisor

UPS
10.2021 - 03.2023

Assistant

Passionate Bully Kennekls
10.2020 - 06.2021

Online Grocery Pickup Associate

Walmart, Tidewater Dr
10.2019 - 06.2020

Associate of Arts - Theatre

LaGuardia Community College of The City University of New York

High School Diploma -

Matthew Fontaine Maury High School