Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
Nzingha Criss

Nzingha Criss

Dallas,Texas

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Independent Contractor

Traba Inc
09.2020 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Barista

Centerplate
10.2018 - 02.2019

Memorized over 50 menu items to create customized beverages for 200+ customers a day.


Accurately managed cash flow operations totaling over $1,000 per shift.


Performed complete inventory checks of stocks and supplies at directed intervals.


Built rapport with new and returning customers to promote the company’s mission and values.

Barista

Starbucks
04.2016 - 11.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High School Diploma -

Texans Can Academy
Dallas, TX

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Safe food handling
  • Reliable and dependable
  • Cash register operations

Certification

TABC

FOOD HANDLING

Timeline

Independent Contractor

Traba Inc
09.2020 - Current

Barista

Centerplate
10.2018 - 02.2019

Barista

Starbucks
04.2016 - 11.2016

High School Diploma -

Texans Can Academy