Oalqosh White
Spokane
Summary
Dedicated manager focused on employee development and quality assurance. Experienced in streamlining operations and enhancing customer experiences through effective training, scheduling, and communication strategies.
Overview
2025
2025
years of professional experience
Work History
Manager
One Love Industries
Grants Pass
02.2022 - 10.2024
- Supervised daily operations to ensure streamlined workflow and maximize productivity.
- Created comprehensive training resources facilitating effective onboarding for new hires.
- Oversaw scheduling and staff assignments to optimize resource utilization.
- Implemented quality control measures to maintain product standards and compliance.
- Resolved customer inquiries and complaints to enhance service satisfaction.
Server/Bartender
Mac Daddy's
Spokane
01.2020 - 09.2021
- Oversaw food and beverage orders for prompt delivery.
- Ensured cleanliness and systematic arrangement of dining areas and serving stations.
- Worked alongside kitchen staff to confirm correct order preparation.
- Processed payments accurately using point-of-sale systems.
Bartender/Server
Websters bar and gill
Spokane
03.2013 - 09.2015
- Facilitated opening and closing operations by ensuring adequate supply restocking.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Scheduling Coordinator
Northern star transports
Mead
01.2013 - 06.2015
- Managed communication between drivers and dispatch to ensure timely updates.
- Coordinated schedules for drivers to optimize route efficiency and reduce delays.
- Maintained accurate records of driver availability and service requests.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
Bartender
Voodoo Lounge Bar & Grill
Port Orchard
06.2011 - 01.2013
- Prepared and served beverages to customers promptly and accurately.
- Maintained cleanliness of the bar area and equipment throughout shifts.
- Assisted in managing inventory levels and restocking supplies as needed.
- Engaged with customers to provide recommendations and enhance their experience.
- Handled cash transactions efficiently, ensuring accurate register balances.
Barista
K.O. espresso
Port Orchard
03.2010 - 11.2011
- Crafted high-quality espresso beverages according to customer preferences.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Operated coffee-making equipment and ensured proper usage and maintenance.
- Provided exceptional customer service, engaging with patrons and addressing inquiries.
Bar Manager
Hillyard library and sports bar
Spokane
- Supervised daily bar activities and managed employee scheduling.
- Curated drink menus tailored to customer preferences and industry trends.
- Handled customer inquiries and resolved complaints efficiently.
- Coordinated special events and promotions to engage patrons.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Education
Associate of Arts - Business
Spokane Falls Community College
Spokane, WASkills
- Inventory management
- Employee training
- Customer service
- Team building
- Scheduling coordination
- Conflict resolution
- Communication skills
- Menu development
- Staff management
- Project planning
- Recruiting and interviewing
- Policy implementation
- Coaching and mentoring
- Regulatory compliance
- Vendor management
- Decision-making
- Staff development
Timeline
Manager
One Love Industries
02.2022 - 10.2024
Server/Bartender
Mac Daddy's
01.2020 - 09.2021
Bartender/Server
Websters bar and gill
03.2013 - 09.2015
Scheduling Coordinator
Northern star transports
01.2013 - 06.2015
Bartender
Voodoo Lounge Bar & Grill
06.2011 - 01.2013
Barista
K.O. espresso
03.2010 - 11.2011
Bar Manager
Hillyard library and sports bar
Associate of Arts - Business
Spokane Falls Community College