Oanh Che
Seattle,WA
Summary
Experienced administrative leader excelling in dynamic environments, managing concurrent projects, and fostering team collaboration. With extensive experience and strong analytical skills, am prepared to excel in any role and contribute effectively to a diverse, innovative, and collaborative team
Overview
8
8
years of professional experience
1
1
Certification
Work History
TES Contracts Administrative Specialist
City of Seattle - Aging & Disabilities Services
2024.01 - 2024.03
- Served as liaison between internal departments and external stakeholders, fostering strong working relationships and facilitating communication channels
- Composed and responded to confidential and complicated contracts, reports, and grant inquiries while providing clerical support to management and team members
- Researched and compiled information on special assignments that require high degree of program knowledge and independence
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Clinical Laboratory Technician
UW Laboratory Medicine and Pathology of Virology
2021.12 - 2024.01
- Mobilized Laboratory Information Systems (LIS) and data analysis software to record, track, and interpret 2000+ sample results daily
- Conducted thorough specimen analysis using various methodologies such as microscopy, immunoassays, and molecular diagnostics techniques
- Safeguarded sensitive information through enhanced data security and regulatory standards by facilitating laboratory colleagues and healthcare professionals on efficient patient care and accurate test reporting
- Trained new laboratory technicians, ensuring consistent adherence to best practices and standard operating procedures.
Medical Administrative Assistant
ICHS - Holly Park Clinic
2020.02 - 2022.03
- Maintained and optimized manager's calendar and scheduled appointments and meetings
- Handled sensitive patient information with discretion and safeguarding privacy at all times
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Proficient in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates
- Supported process improvement initiatives through data-driven insights into areas where efficiencies could be gained or errors reduced.
Part-Time Administrator Analyst L
AppleOne Employment Services
2021.02 - 2021.12
- Developed, coordinated and implemented logistics activities and daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Promptly addressed inquiries and accurately documenting messages in a professional and courteous manner
- Maintained and streamlined office processes by implementing efficient document management and filing systems, reducing document retrieval by 50%
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Operations Coordinator
Juma Ventures
2016.06 - 2020.01
- Conducted quarterly inventory audits and collaborated cross-functionally with departments to streamline workflow processes, increasing client satisfaction by 20%
- Spearheaded inventory management tracking system, to optimize stock levels and reduce wastage by 15%, resulting in cost savings
- Successfully led my team in customer service from order to payment, resulting in a revenue generation of $1,800 per shift
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Collaborated with area managers to evaluate needs and optimize operational plans
Education
Bachelor of Science in Psychology - Cognitive Behavioral Psychology
University of Washington - Department of Psychology
Seattle, WA06.2022
Skills
Microsoft Suite (Word, Excel, & Outlook)
Google Suite
Adobe Pro
Customer Relations
Verbal Communication
Spreadsheet Creation
Document Management
Certification
- Medical Assistant with WA State Department of Health
- Phlebotomy Certified
Timeline
TES Contracts Administrative Specialist
City of Seattle - Aging & Disabilities Services
2024.01 - 2024.03
Clinical Laboratory Technician
UW Laboratory Medicine and Pathology of Virology
2021.12 - 2024.01
Part-Time Administrator Analyst L
AppleOne Employment Services
2021.02 - 2021.12
Medical Administrative Assistant
ICHS - Holly Park Clinic
2020.02 - 2022.03
Operations Coordinator
Juma Ventures
2016.06 - 2020.01
Bachelor of Science in Psychology - Cognitive Behavioral Psychology
University of Washington - Department of Psychology
- Medical Assistant with WA State Department of Health
- Phlebotomy Certified
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