Oba Traylor
Antioch,CA
Summary
Dynamic professional with extensive experience as an Elite Consultant Support Coordinator at Rodan & Fields, recognized for exceptional customer service and problem-solving skills. Proven ability to foster positive relationships and ensure compliance with safety standards, while delivering high customer satisfaction through effective communication and attention to detail.
Overview
12
12
years of professional experience
Work History
IHSS Care Provider
IHHS
Antioch, CA
05.2013 - Current
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Assisted with client personal care needs to foster independence and well-being.
- Assisted clients with maintaining good personal hygiene.
- Transported clients to medical appointments and social events.
- Monitored medication schedules and administered medications as needed.
- Performed light housekeeping duties such as laundry and meal preparation.
- Helped clients stay happy and healthy by providing mental and emotional support.
Elite Consultant Support Coordinator
Rodan & Fields
San Ramon, CA
02.2018 - 04.2024
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Davis Senior High School
Davis, CA06-1998
Some College (No Degree) - General education
San Francisco State University
San Francisco, CASkills
- Customer service
- Customer support
- Communication skills
- Attention to detail
- Problem-solving aptitude
- Help desk support
- Interpersonal communication
- Teamwork
Timeline
Elite Consultant Support Coordinator
Rodan & Fields
02.2018 - 04.2024
IHSS Care Provider
IHHS
05.2013 - Current
High School Diploma -
Davis Senior High School
Some College (No Degree) - General education
San Francisco State University
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