Summary
Overview
Work History
Education
Skills
Timeline
Generic

Obdulia Hernandez

Hollister,CA

Summary

Dynamic professional with strong customer service and operational skills. Experienced in staff supervision, inventory management, and effective communication. Committed to enhancing team performance and improving customer satisfaction.

Overview

30
30
years of professional experience

Work History

Manager on Duty

Sierra
Casper, WY
06.2026 - 08.2026
  • Supervising cashiers — assigning registers, breaks, lunches, and tasks.
  • Helping customers — handling questions, complaints, returns, and difficult situations.
  • Managing registers — making sure tills have the right amount of cash and handling cash discrepancies.
  • Opening and closing — counting drawers, preparing registers, and securing money.
  • Training employees — teaching cashiers store policies, register procedures, and customer service.
  • Handling overrides — approving price changes, voids, refunds, coupons, and other transactions when needed.
  • Monitoring the front end — making sure checkout lines are moving and calling for backup when they’re busy.
  • Keeping the area organized — carts, bags, checkout lanes, customer service area, etc.
  • Following safety and loss-prevention procedures — watching for theft, counterfeit money, and register errors.
  • Coordinating with management — reporting problems, staffing issues, cash shortages, and customer concerns.
  • Making sure policies are followed — attendance, dress code, cash-handling rules, and customer-service standards.

Amazon wear-house Associate

Amazon
Hollister, CA
05.2024 - 11.2025
  • Picking — finding products on shelves and collecting items for customer orders.
  • Packing — putting items into boxes or bags, labeling them, and preparing them for shipping.
  • Stowing — putting incoming products into their assigned locations.
  • Sorting — organizing packages so they go to the correct area or delivery route.
  • Scanning — using a handheld scanner to track products and packages.
  • Loading/unloading — moving packages or inventory, depending on the department.
  • Keeping the work area safe and organized.
  • Working toward productivity goals while maintaining accuracy and safety.
  • Following safety procedures, including lifting and movement guidelines

Deli Clerk & bakery clerk

Nob Hill Foods
Hollister, CA
05.1996 - 12.2022

Deli & bakery experience

Deli duties

  • Take customer orders for meats, cheeses, sandwiches, and prepared foods.
  • Slice meats and cheeses using a slicer.
  • Prepare sandwiches, salads, and other deli foods.
  • Package and label food.
  • Keep the deli case stocked and looking clean.
  • Weigh products and operate the register.
  • Answer customers’ questions about products.
  • Clean slicers, counters, utensils, and work areas.
  • Follow food-safety and temperature requirements.

Bakery duties

  • Package and label breads, pastries, cakes, and other baked goods.
  • Stock and rotate bakery products.
  • Decorate or finish cakes and other items, depending on the store.
  • Help customers choose bakery products and take special orders.
  • Keep displays neat and attractive.
  • Check dates and remove products that aren’t fresh.
  • Clean bakery equipment and work areas.

Education

San Benito High School
Hollister, CA

Skills

  • Staff supervision
  • Team scheduling
  • New hire training
  • Operational improvements
  • Inventory management
  • Supply ordering
  • Customer service
  • Customer engagement
  • Cash handling
  • Workflow optimization
  • Record keeping
  • Data entry
  • Problem solving
  • Effective communication
  • Multitasking and organization
  • Attention to detail
  • Adaptability and flexibility
  • Bilingual

Timeline

Manager on Duty

Sierra
06.2026 - 08.2026

Amazon wear-house Associate

Amazon
05.2024 - 11.2025

Deli Clerk & bakery clerk

Nob Hill Foods
05.1996 - 12.2022

San Benito High School
Obdulia Hernandez