Obertha DUMEL
Reynoldsburg,Ohio
Summary
Certified Nursing Assistant with strong clinical skills, excellent patient-care abilities, and a compassionate bedside manner. Reliable, efficient, and committed to delivering safe, respectful, and quality care.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
FC Associate
Amazon
Reynoldsburg, OH
07.2023 - Current
- ARF;Amnesty Floor Monitors, are responsible for tasks like resolving issues with robotic equipment, and maintaining a safe environment for both humans and robots.
- Picked and packed customer orders accurately and efficiently for shipment.
Customer Service Representative
Unibank (Haiti)
12.2021 - 05.2023
- Provided product information to enhance customer understanding and satisfactions
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Established trustful relationships with customers through effective communication skills.
- Maintained accurate records of customer interactions and transactions.
- Educated customers on products and services offered by the company.
- Communicated information to customers about product quality, value and style.
Communications Agent
Compassion Health Haiti
12.2020 - 03.2021
- Assisted in organizing community health events and workshops for public education.
- Organized promotional events to increase brand awareness.
- Created reports summarizing key insights from customer feedback data.
- Wrote content for website updates, newsletters and brochures.
- Coordinated with internal teams to ensure timely delivery of materials.
Education
Certificate - Nursing Assistant
Columbus State Community College
Reynoldsburg, OH 06.2025 - 07.2025
Bachelor of Science - Economics Sciences
State University of Haiti
10.2016 - 10.2020
High School Diploma - High School
Lycée Du Cent-Cinquantenaire( Haiti)
07.2014 - 07.2015
Skills
- Senior care
- Vital Signs
- Mobility assistance
- Bed linen changing
- Working with people with disabilities
- Shaving (patient care)
- Denture care
- Achieving HIPAA compliance
- Assisted living Nail care
- Maintaining patient confidentiality
- Caregiving
- Skincare
- Oral hygiene
- Home & community care
- Healthcare infection prevention and control expertise
- Memory care
- First aid
- Hair care
- Computer skills
- Bedpan use
Training
- Columbus State Community College, Nursing Assistant, 05/01/25
- Faculty of Law and Economics (FDSE) of the State University of Haiti (UEH), Economics Science, 05/01/20
- Secondary school leaving certificate, Bac I, 05/01/13
- Secondary school leaving certificate, Bac II, 05/01/15
Languages
English Advanced level, French and Creole Mother Tongue
Diplomas Certificates - Academics Obtained
State Test Nursing Assistant
CNA Certificate
Diploma of Economics Sciences
Skills And Software
Strong patient care and communication skills, Microsoft Word, Excel, Outlook
Timeline
Certificate - Nursing Assistant
Columbus State Community College
06.2025 - 07.2025
FC Associate
Amazon
07.2023 - Current
Customer Service Representative
Unibank (Haiti)
12.2021 - 05.2023
Communications Agent
Compassion Health Haiti
12.2020 - 03.2021
Bachelor of Science - Economics Sciences
State University of Haiti
10.2016 - 10.2020
High School Diploma - High School
Lycée Du Cent-Cinquantenaire( Haiti)
07.2014 - 07.2015