Ocean Elkins
Buffalo,MO
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Buffalo Lodge
Buffalo, MO
08.2023 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts to reflect balance changes.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Front and Back Desk Receptionist
VCA Sacramento Veterinary Referral Center
Sacramento, CA
05.2022 - 01.2023
- Handled cash payments from customers for services rendered.
- Maintained a clean and organized reception area to uphold company image.
- Greeted visitors warmly and made them feel welcome in the office.
- Provided excellent customer service at all times while interacting with clients over the phone or in person.
Education
High School Diploma -
Encina Preparatory High School
Sacramento, CA06-1999
Skills
- Customer service
- Payment processing
- Multi-line telephone handling
- Reception monitoring
- Appointment scheduling
- Office organization
- Data entry
- Security awareness
- Project coordination
- Phone etiquette
- Office equipment operations
- Calm demeanor
Affiliations
- Breeder of papillon show dogs
- Medieval history
References
References available upon request.
Timeline
Receptionist
Buffalo Lodge
08.2023 - Current
Front and Back Desk Receptionist
VCA Sacramento Veterinary Referral Center
05.2022 - 01.2023
High School Diploma -
Encina Preparatory High School
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